Senior Technical Recruiter

3 weeks ago

Chicago, United States Vivid Seats Full time
Job DescriptionJob Description

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2024, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

The Opportunity: At Vivid Seats, recruiting is our top competitive advantage. As a Sr. Technical Recruiter, you'll directly impact the most valuable part of our company's success; recruiting the best people with the skills and passion to succeed in our fast-paced, digital environment.

As the owner of end-to-end search engagements, we will look to you to lead everything from inception of new roles to on-boarding with finesse and speed that ensures that we secure the best and brightest. You will be empowered to use your creativity and strategic influence to deliver on great hiring decisions. Our recruitment team partners closely with stakeholders across the organization to create meaningful interview processes and fantastic candidate experiences.

Our technical recruiters understand what motivates candidates and apply our expertise to foster trust-based relationships with talented engineers, designers and product managers. As you build talent pipelines and drive a portfolio of active searches, we will ensure that your ideas are heard, supported and funded. Together with the help of a committed internal recruiting team, you will differentiate Vivid Seats as the employer of choice by embodying our values and proudly representing our brand.

Responsibilities:

  • Partner with hiring managers to understand business objectives, assess hiring needs, develop job descriptions, and manage searches through the recruiting lifecycle
  • Demonstrate and advise teams on recruitment best practices, including the use of level appropriate objective assessments and score cards
  • Maintain a high bar for talent assessment and actively coach teams to ensure hiring decisions that align with our company values
  • Represent the Vivid Seats brand in the broader talent market
  • Manage candidate and hiring manager expectations to ensure a smooth recruiting process
  • Build offer letters, compensation packages, and handle all negotiations with candidates
  • Manage a portfolio of active searches and proactively seek out talent to build the pipeline

How your role expectations will progress in the first 30, 90, and 180 days:

30 days in

  • Complete new hire orientation, gaining the resources you need to be successful.  
  • Learn how ticket marketplaces operate and how you will contribute to providing great experiences for our customers.
  • Acclimate to team and company norms, business objectives, and Vivid Seats values.
  • Meet with hiring managers, set check in cadences, assess applicants, and advance candidates through the interview phases.
  • Home in on or close on your first professional level hire.

90 days in

  • Contribute to our approaches, methods, or technologies that support overall business goals and drive team efficiencies.
  • Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives.
  • Identify talent assessment gaps, create solutions to close opportunity areas, and coach team members to better outcomes.
  • Hire professional or managerial roles across multiple teams.

180 days in

  • Play a larger role across the organization to advance talent assessment skills necessary to hire the right talent for the right roles.
  • Partner with the broader people team to identify and drive the improvement of key talent assessment, acquisition, engagement, and retention themes
  • Leverage relationships across multiple teams to hone your business acumen, sharing your learnings internally and externally.

Experience Requirements:

  • Strong talent assessment and coaching skills. You are an expert in assessing behavioral attributes and creating assessment criteria, and can coach others to do the same
  • A proven career in technical recruiting, preferably in a fast-paced digital product focused organization hiring individual contributors and leaders
  • Strong understanding of Chicago's technical landscape, including where to source and attract a wide range of technical skill sets
  • Strong sourcing and attraction techniques, including the ability to attract and convert passive candidates
  • Intrinsic motivation to take on new responsibilities; proactively partnering with teams and individuals to remove blockers and fulfill immediate hiring needs while contributing to the overall talent acquisition strategy
  • An understanding of basic employment law and interviewing best practices (behavioral and functional)
  • An agile mindset, responding quickly and autonomously to change
  • Strong influential and negotiation skills; communication, organization, and attention to detail
  • Experience with both in-house and agency technical recruiting is a plus
  • Desire to scale internal recruitment best practices, including data driven process improvement, stakeholder management, and cross functional collaboration

Vivid Seats provides competitive compensation; bonus incentives and equity for all employees; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.

Location: Chicago, IL

We believe in a hybrid working model which provides our workforce the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago's rising tech scene. This role will require you to be on-site two days a week.

Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.

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