Patient Health Navigator

3 weeks ago

Buffalo, United States CINQCARE Full time
Job DescriptionJob Description

CINQCARE
Patient Health Navigator
Position Description

Overview
The Patient Health Navigator reports to the Director of Care Management, with accountability for providing strategy, judgment, organization, and evidenced-based analysis to influence decisions, and directly to meet CINQCARE requirements. They should embody CINQCARE’s core values, including, Trusted, Empathetic, Committed, Humble, Creative and Community-Minded. At CINQCARE, we don’t have patients or customers – we have Family Members.

Primary Responsibilities
The Patient Health Navigator (PHN) will have the following responsibilities:

  • Care Management: A Patient Health Navigator is responsible for coordinating and managing the care of individuals with complex healthcare needs. This includes comprehensively assessing the individual's physical, behavioral, and social needs, and developing a care plan in collaboration with the individual and their healthcare team.
  • Service Coordination: Patient Health Navigators facilitate access to services and support that are necessary to meet the individual's health and wellness needs. They assist individuals in navigating the healthcare system, connecting them with appropriate healthcare providers, and coordinating appointments and referrals.
  • Advocacy: Patient Health Navigators act as advocates for individuals, ensuring that their preferences and needs are considered when making healthcare decisions. They also help individuals and families understand their rights and responsibilities within the healthcare system.
  • Communication and Collaboration: Patient Health Navigators facilitate effective communication and collaboration between the individual, their healthcare providers, and other stakeholders involved in their care. This involves sharing pertinent information, coordinating care transitions, and promoting the integration of medical, behavioral, and social services.
  • Education and Support: Patient Health Navigators provides education and support to individuals and their families, helping them to understand their healthcare conditions, treatment options, and self-management strategies. They may also provide resources and referrals to additional support services in the community.
  • Monitoring and Evaluation: Patient Health Navigators continuously monitor the individual's progress and outcomes, tracking their healthcare utilization, adherence to treatment plans, and overall well-being. They evaluate the effectiveness of the care plan and make necessary adjustments to ensure the individual receives appropriate and timely care.
Qualifications
The Patient Health Navigator should have the following qualification:
  • Education:
    • Bachelor’s degree in a relevant field such as healthcare administration, social work, nursing, or a related discipline.
    • A bachelor’s level education or higher in any field with one year of experience working directly with persons with behavioral health diagnoses or
      • A credentialed Alcoholism and Substance Abuse Counselor (CASAC)
    • Associate degree in human services, with at least 5 years of qualifying experience, required.
  • Experience:
    • Previous experience in care coordination or case management required.
    • Working background in behavioral health and substance abuse illness preferred.
    • Familiarity with primary care practice preferred.
    • Proficiency in all Microsoft Office.
  • Knowledge: A good understanding of healthcare systems, services, and resources is essential. Knowledge of healthcare regulations and policies, as well as relevant laws and regulations, is also beneficial.
  • Communication and Interpersonal Skills: Patient Health Navigators need strong communication and interpersonal skills to effectively interact with individuals, families, healthcare providers, and other stakeholders. They should be able to listen actively, communicate clearly, and collaborate with multidisciplinary teams.
  • Critical Thinking and Problem-Solving: Patient Health Navigators must have the ability to assess complex situations, identify needs, and develop appropriate care plans. Strong critical thinking and problem-solving skills are essential to address individual's healthcare challenges and coordinate resources effectively.
  • Organizational and Time Management Skills: Patient Health Navigators often manage multiple cases and tasks simultaneously. Strong organizational skills and the ability to prioritize, manage time effectively, and meet deadlines are crucial to succeed in this role.
  • Cultural Sensitivity: Patient Health Navigators must have a cultural sensitivity and be able to work with diverse populations. This includes understanding and respecting individuals' cultural, ethnic, and socioeconomic backgrounds to provide appropriate care and support.
Recent graduates with internships working with individuals in the human services field are encouraged to apply

Additional Requirements:

  • Valid, unrestricted NYS Driver's license
  • Insured vehicle
  • Ability to meet CINQCARE’S Family Members in their homes, physician offices, public libraries or other agreed upon public places.

Location: Buffalo, NY

Compensation: $22 hrly.

Powered by JazzHR

XgO2C7e05B

  • Patient Care Navigator NonClinical

    1 week ago

    Buffalo, United States Great Lakes Integrated Network, Inc. Full time

    A Patient Care Navigator (Non-Clinical) is adept at working with patients to help them find solutions to their healthcare scheduling needs and help to manage chronic illnesses by assisting the patient in their navigation of the healthcare system to access the providers and resources they need. Duties and Responsibilities (including but not limited...

  • Patient Care Navigator

    3 weeks ago

    Buffalo, United States Great Lakes Integrated Network, Inc. Full time

    Job DescriptionJob DescriptionA Patient Care Navigator (Non-Clinical) is adept at working with patients to help them find solutions to their healthcare scheduling needs and help to manage chronic illnesses by assisting the patient in their navigation of the healthcare system to access the providers and resources they need.Duties and Responsibilities...

  • PATIENT CARE NAVIGATOR

    2 weeks ago

    Buffalo, NY, USA, United States Great Lakes Integrated Network, Inc. Full time

    A Patient Care Navigator (Non-Clinical) is adept at working with patients to help them find solutions to their healthcare scheduling needs and help to manage chronic illnesses by assisting the patient in their navigation of the healthcare system to access the providers and resources they need.Duties and Responsibilities (including but not limited to): ...

  • Patient Relations Specialist

    1 week ago

    Buffalo, United States Clarest Health Full time

    Title: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition Summary Clarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...

  • Patient Relations Specialist

    13 hours ago

    Buffalo, United States Clarest Health Full time

    Title: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition Summary Clarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...

  • Nurse Health Educator

    2 hours ago

    Buffalo, United States Endeavor Health Services Full time

    Endeavor Health Services is seeking a compassionate and dedicated Nurse Health Educator to join our dynamic team at the EAST Haven Crisis Stabilization Center. In this vital role, you will provide essential health education and support to individuals during critical times, helping them to navigate their crises with resilience and informed care. Your...

  • Health Educator

    7 days ago

    Buffalo, United States Evergreen Health Services Full time

    Community Access Services The Health Educator for Community Access Services for provides risk reduction programs and services to people at risk for HIV/STI/HCV infection/transmission, according to established protocols. The Health Educator will conduct outreach and recruitment activities, rapid HIV/HCV screening, provide assistance with navigation to health...

  • Health Educator

    4 weeks ago

    Buffalo, United States Evergreen Health Full time

    Job DescriptionJob DescriptionCommunity Access Services The Health Educator for Community Access Services for provides risk reduction programs and services to people at risk for HIV/STI/HCV infection/transmission, according to established protocols. The Health Educator will conduct outreach and recruitment activities, rapid HIV/HCV screening, provide...

  • Patient Reception Registration

    2 weeks ago

    Buffalo, United States Kaleida Health Full time

    Under the direction of the Manager or Supervisor, this position is responsible for providing a welcoming first impression of Kaleida Health's services. Greets, schedules and registers patients. Ensures that all financial, insurance and patient demogr Registration, Patient, Healthcare

  • Patient Services Representative

    3 weeks ago

    Buffalo, United States Evergreen Health Full time

    Job DescriptionJob DescriptionEvergreen Health The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen Health’s primary and specialty care facilities. They will collaborate and support team members to ensure a patient focused approach to care. As part of the Essential Functions for this role, the ...

  • Patient Service Representative

    1 week ago

    Buffalo, United States Neighbourhood health center Full time

    At Neighborhood Health Center, you’ll find a kind and rewarding workplace with a fulfilling mission of providing impactful healthcare while striving for health equity. Neighborhood is the largest and longest serving Federally Qualified Health Center (FQHC) in Western New York. Together, we provide high quality care to diverse individuals and families,...

  • Patient Service Representative

    13 hours ago

    Buffalo, United States Neighbourhood health center Full time

    At Neighborhood Health Center, you’ll find a kind and rewarding workplace with a fulfilling mission of providing impactful healthcare while striving for health equity. Neighborhood is the largest and longest serving Federally Qualified Health Center (FQHC) in Western New York. Together, we provide high quality care to diverse individuals and families,...

  • Patient Representative PCS MHB

    1 week ago

    Buffalo, United States Catholic Health System Full time

    Salary: 23.25-34.87 USD Facility: Mercy Hospital of Buffalo Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days and Evenings Hours: Flexible hours days and evenings 8 to 4, 11 A to 7 P Summary: The role of Patient Representative is to act as a liaison between the...

  • Patient Representative PCS MHB

    12 hours ago

    Buffalo, United States Catholic Health System Full time

    Salary: 23.25-34.87 USD Facility: Mercy Hospital of Buffalo Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days and Evenings Hours: Flexible hours days and evenings 8 to 4, 11 A to 7 P Summary: The role of Patient Representative is to act as a liaison between the...

  • Patient Care Assistant

    1 week ago

    Buffalo, United States Kaleida Health Full time

    The Patient Care Assistant provides comprehensive patient care related to direct or indirect care activities and non-licensed skills performed under the supervision of a licensed professional in an acute care patient environment. - - Buffalo, NY - - Patient Care, Assistant, Patient, Healthcare

  • Patient Registration Representative

    2 weeks ago

    Buffalo, United States Kaleida Health Full time

    Under the direction of the Site Manager or Supervisor Patient Access Services, this position is responsible for completing the inpatient and outpatient scheduling, registration, insurance verification, financial clearance processes, chart preparation Registration, Representative, Patient, Patient Access, Healthcare

  • Patient Support Associate

    1 day ago

    Buffalo, United States Kaleida Health Full time

    This position, under the general supervision of the RN or Transport Manager, is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care acti Patient, Associate, Support, Healthcare

  • Licensed Mental Health Counselor

    2 weeks ago

    Buffalo, United States Community Health Center of Buffalo Full time

    The Community Health Center of Buffalo, Inc. (CHCB) is seeking an experienced Licensed Mental Health Counselor to join their team. CHCB offers a competitive compensation and benefits package including medical, dental, vision, life insurance, 401k match, generous paid time off, loan forgiveness (if applicable), and tuition assistance. Job Summary: The...

  • Licensed Mental Health Counselor

    7 days ago

    Buffalo, United States Community Health Center of Buffalo Full time

    The Community Health Center of Buffalo, Inc. (CHCB) is seeking an experienced Licensed Mental Health Counselor to join their team. CHCB offers a competitive compensation and benefits package including medical, dental, vision, life insurance, 401k match, generous paid time off, loan forgiveness (if applicable), and tuition assistance. **Job Summary:** The...

  • Patient Experience Specialist Revenue Management II

    2 weeks ago

    Buffalo, United States Catholic Health System Full time

    Salary: 18.42-27.64 USD Facility: Administrative Regional Training Cntr Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days Hours: M-F, 7a-5p variable with hybrid remote option after successful completion of probationary period. Must be punctual and on-time as well as adheres to...