Patient Care Navigator NonClinical

2 weeks ago

Buffalo, United States Great Lakes Integrated Network, Inc. Full time

A Patient Care Navigator (Non-Clinical) is adept at working with patients to help them find solutions to their healthcare scheduling needs and help to manage chronic illnesses by assisting the patient in their navigation of the healthcare system to access the providers and resources they need.

Duties and Responsibilities (including but not limited to):

  • Identifying, facilitating and securing access to needed healthcare, social services benefits and community resources
  • Using decision support tools and supervisory support to identify appropriate interventions and health care and social service needs
  • Communicating with clients, their families and caregivers to support care plan goals and integrate care delivery
  • Facilitating follow-up care after hospitalization or emergency room visit
  • Track aftercare outpatient appointments following inpatient or acute levels of care
  • Regularly coordinating and communicating with Care Team members on all care plan activities, including referrals, transition care planning, and follow-up tracking
  • Working in collaboration with other care team members and care providers, including behavioral health, disease care management, home care, social work and community based organizations, to help client achieve optimal health outcomes
  • Collaborate with the payer systems and payer Care Coordinators on specific patient care needs
  • Outreach to patients to ensure their compliance with treatment plans
  • Meet with the team regularly to discuss improvement of outcomes and adjusting to the population’s need
  • Maintains logs and other data bases regarding care coordination activities

Qualifications:

Education and Experience:

High School degree or equivalent

1-2 years’ experience in a healthcare setting

  • Medically-based clerical experience
  • EMR/EHR (Cerner/PowerChart/Medent/HealthENet/HealthELink)
  • Microsoft Office (Excel/Outlook/Word)
  • Ability for Collaboration with Team
  • Some Medical Terminology Preferred

Specialized Knowledge & Skills Needed for Performance of Job:

  • Excellent customer service skills-ability to understand/exceed customer expectations while demonstrating the highest standards of care, respect, & confidentiality
  • Must be able to work independently/alone and demonstrate self-motivation
  • Comfortable with regular patient interactions
  • Knowledgeable on how to navigate all aspects of medical care and managed care system
  • Excellent communication skills both verbal and written
  • Ability to handle multiple task and priorities
  • Exceptional organizational skills

*This is a hybrid-remote position and candidates must reside in WNY to be considered.

We offer an outstanding benefits package including health, dental, 401K, vacation, and PTO, as well as a great working environment

Pay range $18.00 to $23.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within job’s compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

**
**

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads New York in provider and patient satisfaction. Great Lakes Integrated Network (GLIN) values diversity, inclusion, and equity as matters of fairness and effectiveness . We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feels welcomed and engaged .

Great Lakes Integrated Network is an Equal Opportunity Employer

  • Patient Care Navigator

    4 weeks ago

    Buffalo, United States Great Lakes Integrated Network, Inc. Full time

    Job DescriptionJob DescriptionA Patient Care Navigator (Non-Clinical) is adept at working with patients to help them find solutions to their healthcare scheduling needs and help to manage chronic illnesses by assisting the patient in their navigation of the healthcare system to access the providers and resources they need.Duties and Responsibilities...

  • Patient Care Navigator

    3 weeks ago

    Buffalo, United States Great Lakes Integrated Network, Inc. Full time

    Job DescriptionJob DescriptionA Patient Care Navigator (Non-Clinical) is adept at working with patients to help them find solutions to their healthcare scheduling needs and help to manage chronic illnesses by assisting the patient in their navigation of the healthcare system to access the providers and resources they need.Duties and Responsibilities...

  • PATIENT CARE NAVIGATOR

    2 weeks ago

    Buffalo, NY, USA, United States Great Lakes Integrated Network, Inc. Full time

    A Patient Care Navigator (Non-Clinical) is adept at working with patients to help them find solutions to their healthcare scheduling needs and help to manage chronic illnesses by assisting the patient in their navigation of the healthcare system to access the providers and resources they need.Duties and Responsibilities (including but not limited to): ...

  • Dialysis Patient Care Technician

    1 week ago

    Buffalo, United States US Renal Care Full time

    How you will change lives As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure. What you'll be doing Patient care....

  • Patient Care Assistant

    2 weeks ago

    Buffalo, United States Kaleida Health Full time

    The Patient Care Assistant provides comprehensive patient care related to direct or indirect care activities and non-licensed skills performed under the supervision of a licensed professional in an acute care patient environment. - - Buffalo, NY - - Patient Care, Assistant, Patient, Healthcare

  • Community Resource Navigator

    2 weeks ago

    Buffalo, United States Olmsted Center for Sight Full time

    Employment Opportunity Community Resource Navigator Job Description: VIA Visually Impaired Advancement is seeking a part time Community Resource Navigator to work 18 hours per week through the duration of this grant supported role. The C ommunity Resource Navigator will coordinate the Human Services needs of the community members accessing services...

  • Community Resource Navigator

    2 weeks ago

    Buffalo, United States Visually Impaired Advancement Full time

    Employment OpportunityCommunity Resource NavigatorJob Description: VIA Visually Impaired Advancement is seeking a part time Community Resource Navigator to work 18 hours per week through the duration of this grant supported role. The Community Resource Navigator will coordinate the Human Services needs of the community members accessing services through...

  • Community Resource Navigator

    4 weeks ago

    Buffalo, United States VIA VISUALLY IMPAIRED ADVANCEMENT Full time

    Job DescriptionJob DescriptionEmployment OpportunityCommunity Resource NavigatorJob Description:VIA Visually Impaired Advancement is seeking a part time Community Resource Navigator to work 18 hours per week through the duration of this grant supported role.The Community Resource Navigator will coordinate the Human Services needs of the community members...

  • PATIENT RELATIONS SPECIALIST

    1 week ago

    Buffalo, NY 14202, USA, United States Pro Care LTC Full time

    Title: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition SummaryClarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...

  • Patient Relations Specialist

    2 weeks ago

    Buffalo, United States Clarest Health Full time

    Title: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition Summary Clarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...

  • Patient Relations Specialist

    5 days ago

    Buffalo, United States Clarest Health Full time

    Title: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition Summary Clarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...

  • DIRECTOR OF PATIENT CARE

    1 week ago

    Buffalo, NY 14211, USA, United States University at Buffalo Full time

    Position Title: Director of Patient CarePosting Number: U240020Employer: UB Foundation ActivitiesFTE: 1.00Position Summary: The School of Dental Medicine (https://dental.buffalo.edu/) ( SDM ) Dental Clinic is seeking a Director of Patient Care to oversee both the patient outreach programs and clinical dental staff. The Dental Clinic is an integral portion...

  • Patient Care Associate

    2 weeks ago

    Buffalo, United States Advanced Oxygen Therapy Inc Full time

    Advanced Oxygen Therapy, Inc. (AOTI) provides innovative solutions to help resolve chronic non-healing and acute complex wounds. We operate on the core values of Innovation, Scientific Leadership, Health Equity, People First, and Integrity. AOTI is recognized as a leader in wound care technology around the world. With a leading international management team,...

  • DIRECTOR OF PATIENT CARE

    2 weeks ago

    Buffalo, NY 14202, USA, United States University of Buffalo Full time

    Fiscal Year 2023-2024 Position Title Director of Patient Care Posting Category Staff Department Clinics Posting Number U240020 Posting Link https://www.ubjobs.buffalo.edu/postings/49191 Employer UB Foundation Activities Appointment Term Position TypePosting Detail InformationPosition SummaryThe School of Dental Medicine (SDM) Dental Clinic is seeking a...

  • Home Health Care LPN

    1 week ago

    Buffalo, NY, United States Southtowns Care Center Full time

    We Offer Competitive Salary, Full Benefits Package, Paid time Off, Pension and Opportunities for Professional Growth Safire Rehabilitation of Southtowns, a premier long term skilled nursing facility located in Erie County, New York has immediate openings for enthusiastic and energetic LPN’s to become part of our dedicated and professional staff. Under...

  • Patient Support Associate

    5 days ago

    Buffalo, United States Kaleida Health Full time

    This position, under the general supervision of the RN or Transport Manager, is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care acti Patient, Associate, Support, Healthcare

  • Patient Services Representative

    4 weeks ago

    Buffalo, United States Evergreen Health Full time

    Job DescriptionJob DescriptionEvergreen Health The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen Health’s primary and specialty care facilities. They will collaborate and support team members to ensure a patient focused approach to care. As part of the Essential Functions for this role, the ...

  • Patient Support Associate

    1 week ago

    Buffalo, United States United States Steel Corporation Full time

    Tweet Patient Support Associate Buffalo General Medical Center Part Time Evenings Job Description This position, under the general supervision of the RN or Transport Manager, is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient...

  • Patient Access Representative

    7 days ago

    Buffalo, United States UBMD Pediatrics Full time

    *Join Our Team and Grow Your Career* Do you want to advance your career? UBMD Pediatrics is seeking our next valued employee. If you are ready to take the next step in your career, UBMD Pediatrics is the place for you. We offer a competitive salary, comprehensive benefits, and a strong commitment to work-life balance. This is a chance you don't want to...

  • Patient Access Representative

    1 week ago

    Buffalo, United States UBMD Pediatrics Full time

    *Join Our Team and Grow Your Career*Do you want to advance your career? UBMD Pediatrics is seeking our next valued employee. If you are ready to take the next step in your career, UBMD Pediatrics is the place for you. We offer a competitive salary, comprehensive benefits, and a strong commitment to work-life balance. This is a chance you don't want to...