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Sales Coordinator
2 months ago
Location: Hartford, South Dakota
Company: Black Tie Components, LLC – Truss Manufacturing Plant
Position Overview:
Black Tie Components, a leading provider of truss solutions for residential and commercial construction, is seeking a motivated and detail-oriented Sales Coordinator to join our team. The Sales Coordinator will be responsible for supporting the sales team by handling administrative tasks, coordinating customer orders, and ensuring smooth communication between the sales department and production teams. This role requires strong organizational skills, customer service expertise, and a passion for building strong client relationships in the construction and manufacturing industries.
Key Responsibilities:
- Coordinate the processing of customer orders from initial inquiry to delivery, ensuring timely and accurate order fulfillment.
- Assist in preparing quotes and proposals for truss products and related services.
- Communicate closely with production, design, and delivery teams to monitor the progress of orders and update clients on the status.
- Maintain accurate sales records, including customer information, sales transactions, and correspondence.
- Assist in developing and maintaining long-term relationships with new and existing customers.
- Provide administrative support to the sales team, including preparing sales reports, tracking metrics, and handling scheduling needs.
- Resolve customer inquiries and issues professionally and efficiently.
- Collaborate with other departments to ensure a smooth order fulfillment process and customer satisfaction.
Qualifications:
- Proven experience in a sales support, coordination, or administrative role, preferably in manufacturing or construction.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities, with attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM systems is a plus, but not required.
- Ability to work effectively in a fast-paced environment and prioritize tasks based on urgency.
- A customer-focused attitude with problem-solving abilities.
- Knowledge of truss manufacturing, construction, or related industries is preferred but not required.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance for employees.
- Paid time off and holiday pay.
- Opportunity for growth within the company.
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