Office Assistant
2 weeks ago
- Flexible schedule
Roles & Responsibilities:
As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:
- Answer inbound phone calls promptly during business hours
- Respond to any voicemails and/or messages from answering service (if applicable)
- Respond to inbound email correspondence, forward on as appropriate
- Greet customers and all other walk-ins
- Screen incoming leads/potential customers
- Schedule estimate appointments
- Quote product by telephone for clients/customers (if applicable)
- Assist Estimators with follow up on pending sales/ quotes by phone and/or email
- Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
- Check order confirmations from fabricators/vendors for size and pricing accuracy
- Ordering of all office / shop supplies
- Keeping office clean/tidy
Qualifications & Educational Requirements:
- All candidates must be able to pass initial background check and drug test
- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel)
- Hardworking, motivated, with excellent organizational and time-management skills
- Paid time off (including your birthday, child's birthdays and holidays)
- Health Insurance (medical, vision, dental, accident coverage)
- 401k Matching (Simple IRA)
- Potential for wage increases and promotions
- Company events (holiday parties, paid lunches, birthday parties and other team bonding opportunities)
- Online training or courses offered by the company
- Monday-Friday schedule (no nights or weekends)
- Bonus opportunities for attendance and performance
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