Office Assistant

2 weeks ago


Edmond, United States The Glass Guru of Edmond Full time
Job DescriptionJob DescriptionBenefits:
  • Flexible schedule

Roles & Responsibilities:
As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:

  • Answer inbound phone calls promptly during business hours
  • Respond to any voicemails and/or messages from answering service (if applicable)
  • Respond to inbound email correspondence, forward on as appropriate
  • Greet customers and all other walk-ins
  • Screen incoming leads/potential customers
  • Schedule estimate appointments
  • Quote product by telephone for clients/customers (if applicable)
  • Assist Estimators with follow up on pending sales/ quotes by phone and/or email
  • Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
  • Check order confirmations from fabricators/vendors for size and pricing accuracy
  • Ordering of all office / shop supplies
  • Keeping office clean/tidy

Qualifications & Educational Requirements:
  • All candidates must be able to pass initial background check and drug test
Preferred Skills:
  • Excellent verbal/written communications skills
  • Microsoft Office proficient (Word, Excel)
  • Hardworking, motivated, with excellent organizational and time-management skills
We Offer :
  • Paid time off (including your birthday, child's birthdays and holidays)
  • Health Insurance (medical, vision, dental, accident coverage)
  • 401k Matching (Simple IRA)
  • Potential for wage increases and promotions
  • Company events (holiday parties, paid lunches, birthday parties and other team bonding opportunities)
  • Online training or courses offered by the company
  • Monday-Friday schedule (no nights or weekends)
  • Bonus opportunities for attendance and performance
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.



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