Hospital Services Coordinator

1 month ago

Harrisburg, United States Gift of Life Donor Program Full time
Job DescriptionJob Description

Physician Liaison / Hospital Services Coordinator for Lancaster/Hershey/Reading area

Gift of Life Donor Program, the non-profit agency serving eastern Pennsylvania, southern New Jersey and Delaware, is responsible for recovering organs and tissues used in lifesaving and life-enhancing transplants.

This is an exceptional opportunity for an experienced health care educator, marketing, or sales professional eager to partner with hospital staff in fostering collaborative efforts aimed at achieving Gift of Life Donor Program mission within the Lancaster/Hershey/Reading, PA areas.

Join the nation’s leading organ donor program which coordinates more life-saving transplants than any program in the country and provides hope and healing to thousands each year.

This position requires an individual who can:

  • Effectively cultivate and sustain professional relationships with hospital staff, especially physicians, nurses, executive leadership and other bedside care givers in the ICU and emergency department settings.
  • Affect behavioral changes in practice and improve organ and tissue donation outcomes, while ensuring standards of practice are in place.
  • Engage in strategic thinking, communicate effectively, and educate, influence, and persuade others.
  • Maintain Gift of Life’s presence within the assigned portfolio of hospitals and conduct comprehensive hospital staff education.
  • Facilitate small and large group meetings and conduct comprehensive case debriefings following every clinical interaction.
  • Engage physicians and other key influencers by utilizing data and creating an environment of mutual critique and ongoing dialogue surrounding the donation process and improvement efforts.

Successful candidates will demonstrate the ability to:

  • Utilize effective problem-solving techniques to achieve objectives outlined in marketing plan without compromising donor referral base or relationships with physicians, nurses, and other hospital staff.
  • Organize and coordinate multiple projects and calendars of multiple individuals, and plan for contingencies, in a fast-paced environment.
  • Perform quantitative and qualitative data analysis of assigned hospitals
  • Examine and effectively navigate organizational hierarchy and conduct needs assessment to develop effective strategies yielding desired results.
  • Engage in critical thinking, work independently, and collaborate effectively with others.

Successful candidates will possess:

  • Clinical experience/degree or Bachelor’s degree in business, education, or a health care related field plus four years work experience in health care environment required.
  • A record of demonstrated success in sales and marketing, customer relationship management and public speaking.

We offer an outstanding compensation and benefits package, including medical, prescription drug and dental insurances, as well as tuition assistance and an employer matched 403(b) savings plan up to 11%.

We are equal opportunity employer and support diversity in our workplace.

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