Salesforce Administrator
1 month ago
The purpose of this role is to be responsible for the day-to-day configuration, support, maintenance and improvement of various platforms, primarily Salesforce.
Responsibilities:
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
Automate processes using Salesforce tools such as approval processes, validation rules, and Salesforce flow builder
Train new users and grow the Salesforce skill set across the organization
Document customizations made in Salesforce
Plan ahead for upgrades, seasonal releases and long term projects
Attributes/Experience/Skills:
Required:
Strong Salesforce interest and ability to quickly master new technology
Ability and willingness to perform under multiple deadlines and on multiple types of tasks.
Ability to be highly accurate but at the same time weigh the effort put in an activity against the benefit derived from it and adjust accordingly.
Ability and willingness to adapt to changes.
Ability to work independently and in a group.
Ability to communicate effectively (written and verbal).
Preferred:
Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
Strong understanding of Salesforce best practices and functionality preferred
Minimum two years of experience as a Salesforce administrator preferred
Salesforce Admin (ADM201 and ADM211) certified preferred
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