Insurance Follow Up Specialist
1 month ago
The Insurance Follow-up Specialist main focus is to work claims until payment is made by the insurance company.
FLSA: Non Exempt
Responsibilities and Duties:
• Phone calls to insurance companies on claim status, reprocessing and appeals.
• Work and complete daily tasks.
• Review and work aging reports.
• Watch for trends on denials from insurance companies.
• Knowledge of CMS1500, COB, PHI and other medical terminology.
• Navigate and work with in insurance websites, verifying eligibility and checking claim status.
• Provide information regarding claims to insurance companies, attorneys, and other authorized parties while complying with HIPAA guidelines and regulations.
Skills and Competencies:
• Communication – Communicates well with clients and staff, delivers presentations to small or large groups, has good listening skills and displays empathy when necessary (experienced employee/manager)
• Organization Skills – Information organized and accessible, maintains efficient work space, manages time well, ability to multi-task
• Detail Oriented – Thoroughness, accuracy, pays attention to the details, makes a conscious effort to understand causes instead of just the effects
• Teamwork – Accountable to team, works to meet established deliverable's, gives and accepts ideas, appreciates view of team members, respectful
• Job Knowledge – understands facets of job,aware of duties and responsibilities, keeps job knowledge current
Benefits
• Excellent Health, Dental, Vision benefits for full-time employees
•401(k) with matching
•Competitive PTO and Holiday pay
•Supportive Team Environment
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