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Help Desk Assistant

3 months ago

Santa Fe, United States Kingston Healthcare Full time
Job DescriptionJob Description

About Us: Kingston Healthcare is a leading healthcare company dedicated to providing innovative care to our residents. We take pride in our commitment to technological excellence and seamless operations. We are currently seeking a Help Desk Assistant to join our dynamic IT team.

Key Responsibilities: As a Help Desk Assistant at Kingston Healthcare, you will perform a number of tasks including delivery of desktops, laptops, phones, and tablets to our users. Work will be performed in-person at our Santa Fe, NM location. Your responsibilities will include:

  • Work directly with users in Kingston facilities to connect and set up new equipment.
  • Perform active directory and Office 365 account management.
  • Provide IT support as a member of the IT help desk staff.
  • Image/configure devices (phones, tablets, laptops).
  • Deploy new devices to end users in healthcare facilities.
  • Provide general support related to all Kingston devices.

Qualifications: To succeed in this role, the ideal candidate will possess:

  • Prefer candidates who are passionate about technology and can provide awesome customer service.
  • Prefer nerds who are constantly concerned with the speed of their gaming computer.
  • Proficiency with configuring Windows and iOS.
  • Experience supporting a wide range of users at different levels of proficiency with technology is highly desirable.
  • Reliable transportation.
  • Strong written and verbal skills.
  • Ability to follow technical instructions and lift up to 30 lbs.
  • Ability to work After Hours/On Call as needed.

Benefits:

  • Competitive salary commensurate with experience and qualifications.
  • Generous paid time off and holiday pay.
  • Access to cutting -edge technology and resources.
  • Dynamic and supportive work environment fostering growth and teamwork.

Kingston Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.