Sales Assistant

1 month ago

Mission Viejo, United States Bristol Management Services Full time
Job DescriptionJob DescriptionAs a valued member of our team, the Sales Assistant will support inside and outside sales representatives in selling ready mixed concrete products, reporting directly to the Sales Manager. This role involves administrative tasks, customer interaction, and coordination with various departments to ensure a seamless sales process. The objective is to enhance sales team efficiency and customer satisfaction by providing comprehensive support, handling inquiries, processing orders, and assisting with sales presentations and proposals.

Position Type/Expected Hours of Work
This is a full-time position. General days and hours of work are Monday through Friday, hours to be determined. Not eligible for remote work. Occasional evening and weekend work may be required as job duties demand.
Pay: $25.00 - $30.00 based on experience.

Benefits
  • PPO/HMO Health Insurance, Medical, Dental, Vision, Life
  • PTO (Paid Time Off)
  • 401k Retirement Plan
  • Overtime pay
  • Direct Deposit
  • Employee Assistance Program
Essential Functions:
Perform general administrative tasks such as answering phones, managing emails, scheduling appointments, and maintaining customer databases.
Assist in processing and tracking customer orders, ensuring accuracy and timely delivery of products.
Respond to customer inquiries, provide product information, and resolve any issues or concerns promptly and professionally.
Coordinate with inside and outside sales reps to prepare sales presentations, proposals, and contracts.
Maintain accurate and up-to-date records of sales activities, customer interactions, and order statuses.
Facilitate communication between sales reps, customers, and other departments to ensure a smooth sales process.
Assist in gathering and analyzing market data to identify potential sales opportunities and trends.
Help organize and support sales events, meetings, and promotional activities.
Prepare regular reports on sales activities, customer feedback, and market trends for the Sales Manager.
Collaborate with the sales team to develop and implement effective sales strategies and initiatives.

Non-Essential Duties:
Follows up on customer complaint escalations.
Performs other tasks as required.

Core Competencies:
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Attention to detail and accuracy.
Customer service orientation.
Ability to work collaboratively with a team.
Proficiency in Microsoft Suite.
Problem-solving and critical thinking skills.
Time management and ability to prioritize tasks effectively.
Basic understanding of sales and principles and customer service practices.
Ability to handle confidential information with discretion.

Preferred Education and Experience
Associates or Bachelors degree in Business, Marketing, or a related field preferred.
Previous experience in sales support or administrative role.
Experience in the construction or ready mixed concrete industry is a plus.
Familiarity with customer relationship management software.
Experience handling customer inquiries and providing excellent customer service.
Proven ability to manage multiple tasks and deadlines effectively.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, smartphones, photocopiers, filing cabinets and scanners. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

This Organization Participates in E-Verify
Esta Organizacion Participa en E-Verify

Bristol Management Services, Inc. is an EEO/AA (equal opportunity/affirmative action) company and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

Bristol Management Services, Inc. es una compaa EEO/AA (igualdad de oportunidades/accin afirmativa) y no discrimina por motivos de raza, color, religin, credo religioso, sexo, orientacin sexual, identidad o expresin de gnero, origen nacional, ascendencia, edad, condicin fsica odiscapacidad mental, condicin mdica, informacin gentica, estado civil o familiar, estado militar o de veterano, o cualquier otra caracterstica protegida por la ley federal, estatal o local en los programas o actividades que opera.

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