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Implementation Specialist

5 months ago

Santa Rosa, United States Blue Star Partners LLC Full time
Job DescriptionJob Description

Job Title: Implementation Specialist
Location: Santa Rosa, CA – Onsite – Local candidates only
Period: 04/01/2024 to 09/29/2024- possibility for extensions depending on business needs and candidate performance
Hours/Week: 40 hours
Rate: $22-$25/hour (Hours over 40 will be paid at Time and a Half)
Contract Type: W-2


Scope of Services:

The Integration Specialist will provide operational support to departmental projects or larger scale department/division-wide efforts. Duties will include tracking information and generating reports, research and follow-through, schedule coordination, and database management. The ideal candidate will have 2+ years of experience in specific programs or processes pertinent to the customer, with minimum supervision required. The primary duty will be training customers on our proprietary software system. The candidate must be comfortable presenting and have people skills/be personable. They will work on complex process onboarding new accounts and will be expected to own the process and be assertive/persistent. The Integration Specialist will work with sales reps to gather documentation and share outcomes.


Role, Responsibilities, and Deliverables:

  • Provide operational support to departmental projects or larger scale department/division-wide efforts.
  • Track information and generate reports.
  • Conduct research and follow-through on tasks.
  • Coordinate schedules and manage databases.
  • Train customers on proprietary software systems.
  • Work on complex process onboarding new accounts.
  • Own the process and be assertive/persistent.
  • Work with sales reps to gather documentation and share outcomes.


Experience:

  • 2+ years of experience in specific programs or processes pertinent to the customer.
  • Minimum supervision required.
  • Comfortable presenting and have people skills/be personable.
  • Ability to work on complex process onboarding new accounts.
  • Ability to own the process and be assertive/persistent.
  • Ability to work with sales reps to gather documentation and share outcomes.