Service Advisor

4 weeks ago

Clear Lake, United States Pritchard Auto Company Full time
Job DescriptionJob Description

It is an exciting time to become a Pritchard Family Auto Stores employee Pritchard Family Auto Stores is operated by members of the fourth and fifth generation of the original founding family. CEO, Joe Pritchard, intends to continue the growth he began decades ago when he took over running one small Iowa based dealership. Today, Pritchard Companies is recognized nationally as leaders in the industry.

Pritchard Companies is continuing to grow its auto and commercial truck dealerships organically as well as through the acquisition of dealerships that complement their existing operations. Because of this growth, Pritchard’s is always looking for high quality talent to join the team. If you’re passionate about relationships, doing the right thing, and being an active member of your community, Pritchard Family Auto Stores might be the right place for you. We hope to hear from you soon


Responsibilities:

  • Answer incoming calls in a professional and helpful manner
  • Offer an excellent Best in Class experience to all customers, both on the phone and in person
  • Master Lightyear scheduling system
  • Complete all OEM service training
  • Master Update Promise Customer Communication system
  • Assist Service customers during repair process
  • Assist Service Manager with tasks and duties as needed
  • Make sure each customer that comes into dealership is properly greeted

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)


Requirements:

  • Requires a high school diploma or GED equivalent
  • Parts/automotive experience not necessary but definitely a plus
  • Must be professional and reliable
  • Have excellent computer skills
  • Have good communication skills
  • Display excellent driving skills and follow all traffic laws
  • Must have a valid driver’s license
  • Complete training required including OEM and other Service Lane tools


Employee Benefits:

  • EMPLOYER PAID Health Care
  • EMPLOYER PAID Life Insurance
  • EMPLOYER CONTRIBUTED Retirement Fund
  • Paid holidays
  • Paid Time Off
  • Vision Insurance
  • Dental Insurance
  • ...and much more

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

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