Service Advisor

4 weeks ago

Richardson, United States Sonic Automotive Full time
Job DescriptionJob DescriptionCompany Description

North Central Ford is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us

Job Description

Purpose:

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

Duties and Responsibilities:

·       Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.

·       Greets customers in a timely, friendly manner.

·       Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".

·       Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

·       Test-drive the vehicle or refer to the test technician as necessary.

·       Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.

·       Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.

·       Maintains a dealership-prescribed standard for “hours per customer repair order written."

·       Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.

·       Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

 

 

Qualifications

·       High school diploma or the equivalent.

·       Ability to read and comprehend instructions and information.

·       Two years of experience in a dealership position.

·       General knowledge of vehicle mechanical operations.

·       ASE certification preferred.

·       Sales experience preferred.

·       Professional personal appearance.

·       Excellent oral and written communication skills.

·       All applicants must be authorized to work in the USA

·       All applicants must perform duties and responsibilities in a safe manner

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license



Additional Information

It's time to make the most important move of your career.  From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.

  • Service Advisor-Automotive

    1 month ago

    Richardson, United States Toyota of Richardson Full time

    Job DescriptionJob DescriptionToyota of Richardson is seeking service advisors. Highest volume Toyota store in DFW . We are looking for team players that are energetic, likable and ambitious. Must be committed to creating top notch service for our massive customer base. In addition, you must be self motivated and passionate about helping customers keep their...

  • Service Advisor-Automotive

    3 weeks ago

    Richardson, United States Toyota of Richardson Full time

    Job DescriptionJob DescriptionToyota of Richardson is seeking service advisors. Highest volume Toyota store in DFW . We are looking for team players that are energetic, likable and ambitious. Must be committed to creating top notch service for our massive customer base. In addition, you must be self motivated and passionate about helping customers keep their...

  • Experienced Service Advisor

    6 days ago

    Richardson, Texas, United States Sonic Automotive Full time

    Job DescriptionCompany DescriptionLute Riley Honda is a rapidly growing brand in the automotive sector. Our focus is on conducting business ethically and with excellence. We prioritize customer satisfaction, take pride in our work, and provide growth opportunities for our team members. Our low turnover rate, exceptional training programs, commitment to...

  • Associate Service Advisor

    2 weeks ago

    Richardson, United States Crash Champions Full time

    Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...

  • Experienced Service Advisor

    1 month ago

    Richardson, United States Sonic Automotive Full time

    Company DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about...

  • Experienced Service Advisor

    3 weeks ago

    Richardson, United States Sonic Automotive Full time

    Company DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about...

  • Experienced Service Advisor

    3 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Service Advisor

    2 weeks ago

    Richardson, United States Sonic Automotive Full time

    Company DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about...

  • Solar Advisor

    2 months ago

    Richardson, United States Apricot Solar Full time

    Job DescriptionJob DescriptionAt Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooftop, of every home, in the U.S. while providing the opportunity for every family we serve to save money, add value to their homes, and improve the quality of their life through renewable technology. Apricot...

  • Solar Advisor

    2 months ago

    Richardson, United States Apricot Solar Full time

    Job DescriptionJob DescriptionAt Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooftop, of every home, in the U.S. while providing the opportunity for every family we serve to save money, add value to their homes, and improve the quality of their life through renewable technology. Apricot...

  • Solar Advisor

    3 weeks ago

    Richardson, United States Apricot Solar Full time

    Job DescriptionJob DescriptionAt Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooftop, of every home, in the U.S. while providing the opportunity for every family we serve to save money, add value to their homes, and improve the quality of their life through renewable technology. Apricot...

  • Solar Advisor

    3 weeks ago

    Richardson, United States Apricot Solar Full time

    Job DescriptionJob DescriptionAt Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooftop, of every home, in the U.S. while providing the opportunity for every family we serve to save money, add value to their homes, and improve the quality of their life through renewable technology. Apricot...

  • Service Advisor

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Service Advisor

    3 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Income Tax Manager

    2 months ago

    Richardson, United States Service Experts Full time

    Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position...

  • Income Tax Manager

    3 weeks ago

    Richardson, United States Service Experts Full time

    Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position...

  • Income Tax Manager

    2 weeks ago

    Richardson, United States Service Experts Full time

    Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position...

  • Receptionist-Service Department

    1 month ago

    Richardson, United States Toyota of Richardson Full time

    Job DescriptionJob DescriptionWe are looking to add a qualified RECEPTIONIST to our service team. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified...

  • Receptionist-Service Department

    3 weeks ago

    Richardson, United States Toyota of Richardson Full time

    Job DescriptionJob DescriptionWe are looking to add a qualified RECEPTIONIST to our service team. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified...

  • Asset & Wealth Management, Marcus by Goldman Sachs, Tier I Servicing Specialist

    2 months ago

    Richardson, United States The Goldman Sachs Group, Inc. Full time

    Wealth Management Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and Management, Wealth, Specialist, Financial Planning, Customer Service