Banquets Set Up Attendant

4 weeks ago

Nashville, United States Shopping Center Management d b a Turnberry Associates Full time
Job DescriptionJob Description

General Summary of Duties:

The Banquet Set-up helps set up and tear down meeting and banquet rooms for events. This includes moving chairs, tables, and equipment from various rooms in the Banquet areas. The Banquet Set-up is responsible for properly cleaning and setting meeting rooms and banquet functions per hotel specifications or as given by banquet management including; vacuuming floors, cleaning walls, and cleaning windows/mirrors.

Examples of Duties (includes but is not limited to the following):

  • Read and analyze banquet event orders in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
  • Set up banquet area/room, ensuring cleanliness and proper set up
  • Assist in the operational success of events
  • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas including; carpet cleaning, chair cleaning, and general maintenance
  • Inspect storage areas for organization, and cleanliness and rectify any deficiencies
  • Communicate with guests and other employees to ensure guest needs are met
  • Facilitate final breakdown and cleanup of function rooms
  • Service meeting rooms by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary
  • Service meeting rooms by straightening chairs, replenishing beverages as specified or requested
  • On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed
  • Proper care, movement, and storage of all equipment such as; tables, chairs, risers, and dance floor lecterns
  • Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc.
  • Upon management request move furniture in and about the hotel
  • Handling incoming & outgoing package requests
  • Relay any problem situations or damaged areas to leadership in a timely manner
  • Perform additional duties and projects as assigned

Position Requirements:

  • Ability to speak, read, write and understand English
  • Professional demeanor appropriate for a luxury environment
  • Strong customer service experience, interpersonal, and communication skills are required
  • Prior hospitality experience preferred, but not required
  • Ability to provide warm, friendly service with a genuine smile and pleasant attitude
  • Ability to multi-task and work in a fast-paced, dynamic environment
  • Ability to be flexible, adaptable and responsive to change

Education:

  • Some High school or equivalent, preferred

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