Director of Banquets

4 weeks ago

Nashville, United States Turnberry Associates Full time

** Director of Banquets**

**Job Category****:** Banquets **Requisition Number****:** DIREC04752 Showing 1 location **Job Details**

**Description**

**About the JW Marriott Nashville :**

The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet of indoor function space, an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline, as well as a 15,000 square foot event lawn.

Owned and operated by Turnberry, the JW Marriott Nashville is located at 201 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website at or follow the hotel on social media via , and .

**General Summary of Duties :**

The Director of Banquets will report to the Assistant Director of Food and Beverage and is responsible for managing all event services and banquet staff on a daily basis. The core area of responsibility is the Banquets Team, including the Assistant Director of Banquets, Banquet Manager, Banquet Captains, Setup Supervisors, Servers, and Setup Team. Position ensures the highest level of service throughout the event phase. In addition, this individual will have operational and financial responsibility for the overall banquet operation.

Examples of Duties (includes but is not limited to the following) :

**Managing Event Management Operations**

* Work with the Assistant Director of Food & Beverage to develop and implement the business plan and long term strategies for event operations

* Control banquet liquor cost, secure beverage, maintain accuracy of banquet beverage consumption reports, conduct monthly beverage inventory

* Create and present promotional/enhancement and upsell strategies to Assistant Director of Food & Beverage to impact need/seasonal periods

* Review banquet event orders; communicate with Director of Event Management and Banquet Chef

* Establish and monitor measurable goals for the department

* Oversee the execution of event logistics for all events

* Oversee the administrative processes associated with the event phase of a function and the associated transitions between all event phases as they relate to the service delivery team

* Communicate and execute departmental and property emergency procedures and ensures staff are trained in safety procedures

* Consult with guests in order to determine objectives and requirements for events such as meetings, conferences, and conventions

* Lead execution of activities in Event Operations to support the Event Management strategy

* Ensure that regular, ongoing communication is happening in all areas of event operations

* Responsible for timeliness/efficient service of all meetings/ social events which meet or exceed company standards

* Prepare reports, detailing the function and comments from meeting planner(s)

* Attend operations meetings (i.e. P&L, GSS, Resume)

* Conduct pre-shift meetings

* Maintain compliance with all health and safety regulations at all times

* Investigate and resolve customer complaints regarding food quality, service, or accommodations

**Managing Profitability and Budgets**

* Manage forecasting and oversee P&L analysis

* Manage labor controls and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control

* Ensure department is working within budget and adjusts expenditures according to revenues

* Review effectiveness of event operations annually and make appropriate adjustments

* Prepare the payroll and gratuity reports as required

**Supervisory Functions**

* Ensure that the Banquets department provides exceptional customer service

* Manage the selection, training, leading, motivating, and coaching all Internal Guests within the Banquet Department to ensure that established cultural and core standards are met

* Display leadership in guest hospitality, exemplify excellent customer service and create a positive atmosphere for guest relations

* Review staffing levels to ensure that guest service and operational needs are met

* Work with direct reports to review scheduled events and troubleshoot potential challenges/conflicts

* Attend pre-event meetings to understand group needs, set appropriate expectations and gather critical information to communicate to Event Operations Team

* Responsible for preparing assignments, supervising service and setup staff, ensuring the function is set correctly, training and retraining banquet staff

* Assign work and monitor the performance of scheduled banquet staff

* Supervise the set-up of function rooms to include placement of linens, silver, china, and glassware

* Visually inspect all scheduled function area/ rooms, table set ups, bar set ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, proper layout and correct inventory

* Supervise clean-up of function room and proper breakdown and storage of equipment.

* Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to a hotel standards

* Assist other departments during high business volumes

**Perform additional duties and projects as assigned**

Position Requirements:

* Minimum of seven (7) years experience in luxury hotel Food & Beverage management experience including hotel event management

* Five (5) or more years experience in the management of Banquet operations of a large property, over 80,000 square feet of meeting space and / or 500 rooms or greater

* Strong familiarization with food and beverage financial systems and cost controls

* Strong customer service experience, interpersonal, and communication skills

* Strong analytical, decision-making and problem- solving skills

* Extensive wine knowledge

* Knowledge of food and cooking methods

* Ability to multi-task and work in a fast-paced, dynamic environment

* Ability to be flexible, adaptable and responsive to change

* Proficient in Microsoft Word, Excel, etc.

* Must have working knowledge of point of sale systems

* Ability to speak, read, write and understand English

* Professional demeanor appropriate for a luxury environment

Education :

* Bachelors Degree in Hospitality Management preferred

Typical Physical / Mental Demands :

* Must be able to stand, walk, sit for prolonged periods of time

* Must be able to bend, stoop, crouch

* Must use hands to reach, grasp, handle, pull and push

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

  • Director of Banquets

    2 months ago

    Nashville, United States CareerBuilder Full time

    ** Director of Banquets** **Job Category****:** Banquets **Requisition Number****:** DIREC04752 Showing 1 location **Job Details** **Description** **About the JW Marriott Nashville :** The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet...

  • Director of Banquets

    2 weeks ago

    Nashville, United States Thejosephnashville Full time

    WHO YOU ARE You are a leader who knows how to execute high-end, luxury events with ease. Orchestrating a team of event professionals to provide unforgettable experiences is your forte. An outstanding communicator, you excel at building relationships with internal and external guests. Your positive attitude, sense of urgency and attention to detail make you...

  • Director of Banquets

    2 weeks ago

    Nashville, United States The Joseph, A Luxury Collection Hotel, Nashville Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Director of Banquets

    2 weeks ago

    Nashville, United States Highgate Full time

    Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Banquet Captain

    2 weeks ago

    Nashville, United States Schulte Hospitality Group Full time

    HITN-36459 Schulte Hospitality Group is seeking a dynamic, service-oriented Banquet Captain to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a...

  • Banquet Captain

    5 days ago

    Nashville, United States Schulte Hospitality Group Full time

    HITN-36459 Schulte Hospitality Group is seeking a dynamic, service-oriented Banquet Captain to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a...

  • Assistant Banquet Manager

    2 weeks ago

    Nashville, United States The Hermitage Hotel Full time

    **Our Mission** The Hermitage Hotel, rich in history and tradition, is committed to exceptional hospitality and highly personalized service. Our values driven culture is committed to Excellence, Accountability, Integrity, Teamwork, Tradition and Community. **Our Opening** The Asst. Banquet Manager will assist the Banquet Manager in providing the highest...

  • Hotel Banquet Manager

    1 week ago

    Nashville, United States President of Marvin Love -Hospitality Nationwide Executive Recruitment Full time

    Job Title: Hotel Banquet ManagerCompany: Marvin Love and AssociatesLocation: South East (Relocation required)Compensation: $70,000 annually after gratuityOverview: Marvin Love and Associates, a leading hospitality management company, is seeking a skilled and experienced Hotel Banquet Manager to join our team. As a Banquet Manager, you will be responsible for...

  • Hotel Banquet Manager

    4 days ago

    Nashville, United States President of Marvin Love -Hospitality Nationwide Executive Recruitment Full time

    Job Title: Hotel Banquet ManagerCompany: Marvin Love and AssociatesLocation: South East (Relocation required)Compensation: $70,000 annually after gratuityOverview: Marvin Love and Associates, a leading hospitality management company, is seeking a skilled and experienced Hotel Banquet Manager to join our team. As a Banquet Manager, you will be responsible for...

  • Director of Catering Sales

    4 weeks ago

    Nashville, United States Turnberry Associates Full time

    General Summary of Duties The Director of Catering Sales is responsible for selling and negotiating high profile events for the social market, specifically weddings, galas, and holiday parties, in Nashville's first luxury hotel and only JW Marriott. This individual will be the central point of contact between the client and the hotel throughout the...

  • Director of Catering Sales

    4 days ago

    Nashville, United States Turnberry Associates Full time

    General Summary of Duties The Director of Catering Sales is responsible for selling and negotiating high profile events for the social market, specifically weddings, galas, and holiday parties, in Nashville's first luxury hotel and only JW Marriott. This individual will be the central point of contact between the client and the hotel throughout the...

  • Director of Catering

    2 weeks ago

    Nashville, Tennessee, United States Conrad Nashville Full time

    Job DescriptionWelcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team...

  • Director of Sales

    2 weeks ago

    Nashville, Tennessee, United States Conrad Nashville Full time

    Job DescriptionThe Director of Sales and Marketing will seek out and engage with clients both leisure and group. This position will lead and manage the day-to-day sales and marketing activities of the hotel with a focus on maximizing profitability and building long-term customer relationships. Develops and implements sales and marketing strategies to secure...

  • Director of Catering

    4 days ago

    Nashville, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...

  • Director of Sales

    2 weeks ago

    Nashville, Tennessee, United States Conrad Nashville Full time

    Job DescriptionWelcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team...

  • Director of Sales

    5 days ago

    Nashville, Tennessee, United States Conrad Nashville Full time

    Job DescriptionWelcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team...

  • Director of Sales

    5 days ago

    Nashville, Tennessee, United States Hilton Full time

    A Director of Sales with The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to...

  • Director of Sales

    2 weeks ago

    Nashville, Tennessee, United States Hilton Full time

    A Director of Sales with The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to...

  • Food & Beverage - Abe Martin Lodge

    2 weeks ago

    Nashville, United States State of Indiana Full time

    Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real...

  • Director of Development

    2 weeks ago

    Nashville, United States First Presbyterian Church of Nashville Full time

    **P**OSITION **S**UMMARY**:Working under the direction of the Director of Finance, the Director of Development is responsible for advancing the ministry and mission of First Presbyterian Church of Nashville, “To know Christ, to make Him known, and to exhibit His love through worship, education and service.” The Director will focus on the development of...