Intern, Tech Support Engineering
1 week ago
The Pixelogic Internship is a paid position at $18/hr. In this role, you will develop in the technical support and support processes for all facets of the operation. This is a first response position which includes responsibilities in hardware/software installation, telecommuting support, collaboration with teams to provide support where needed and exploring process improvements.
You will go through training, learning and knowledge application for twelve weeks. Each week you will be required to meet or exceed set objectives and will evaluate these goals in a regular 1-1 meeting. You will be assigned a direct manager and a mentor resource to help them learn and develop. Your work will be hands on and the skills acquired in this role are transferable to any entry level IT Technical Support role.
Training includes introduction to IT process and procedure as well as systems and support. Across the twelve weeks you will follow a curriculum that incorporates planned learning experiences through the Pixelogic LMS, in-person coaching, and application.
- Provide Help Desk/Service Center style support, monitoring inbound technical support requests, calls, and tickets for all employees
- Manage support issues from start to resolution, escalating only when necessary
- Collaborate with other technology teams as needed to determine the best solution to challenges
- Partner closely with IT and technology teams to assure consistent support methods and policies across sites
- Provide support for onboarding, provisioning, entitlements, and tech training for new hires
- Installation of desktop hardware including workstations, displays, tablets, and related peripherals
- Install/support a wide array of software, both internally developed and third party
- Support multiple hardware and operating system build processes including Mac, iOS, and Windows, as well as correlating software & accessories
- Basic support of server infrastructure & network equipment
- Basic support of A/V & media systems
- Create thorough documentation of processes and procedures leveraging centralized knowledge base (i.e., Zendesk, Confluence, ManageEngine)
Requirements
- Pursuing a bachelor’s degree in information technology, computer science, or related technical field (must be able to provide a copy of school transcripts upon request).
- Must be able to commit to 12 weeks of work at full-time work schedule.
- Must be able to work onsite in Culver City, CA - this is not a remote position.
- Must be able to start in mid-May 2023 and have a reliable transportation to report to work on time.
- Working knowledge of Mac OS, iOS, and Windows operating systems
- Familiarity with Linux desktop
- Familiarity with remote desktop technologies, such as Teradici and RDP
- Familiarity with ticket tracking, tech support tools, documentation platforms, and diagnostic systems
- Proficiency with productivity applications such as Microsoft Office, and administration of these systems
- Proficiency with common video conferencing platforms such as Zoom, Google Chat and MS Teams
- Ability to diagnose, repair or replace computer system components (storage media/drives, graphics/GPU cards, memory modules, etc)
- Strong analytical problem-solving skills
- Excellent communication skills and a strong customer service orientation
- Ability to lift heavy equipment (51 lbs.) and use standard lifting equipment such as a hand truck, push cart and/or platform cart.
- Install, configure, and maintain desktop/laptop computers and mobile devices
-
Intern, Tech Support Engineering
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Culver City, United States Pixelogic Media Full timeThe Pixelogic Internship is a paid position at $18/hr. In this role, you will develop in the technical support and support processes for all facets of the operation. This is a first response position which includes responsibilities in hardware/software installation, telecommuting support, collaboration with teams to provide support where needed and exploring...
-
Intern, Tech Support Engineering
2 weeks ago
Culver City, United States Pixelogic Media Full timeThe Pixelogic Internship is a paid position at $18/hr. In this role, you will develop in the technical support and support processes for all facets of the operation. This is a first response position which includes responsibilities in hardware/software installation, telecommuting support, collaboration with teams to provide support where needed and exploring...
-
Systems Engineer
1 week ago
Culver City, United States CareerBuilder Full timePixelogic Media is looking for a Technical Support Engineer to join our team of passionate technologists. The Technical Support Engineer provides tech support and services for all facets of the operation. A first response position which includes such responsibilities as: hardware/software installation, telecommuting support, collaboration with internal and...
-
Systems Engineer
1 week ago
Culver City, United States Pixelogic Media Partners, LLC Full timeJob DescriptionJob DescriptionPixelogic Media is looking for a Technical Support Engineer to join our team of passionate technologists.The Technical Support Engineer provides tech support and services for all facets of the operation. A first response position which includes such responsibilities as: hardware/software installation, telecommuting support,...
-
Systems Engineer
1 day ago
Culver City, United States Pixelogic Media Partners, LLC Full timeJob DescriptionJob DescriptionPixelogic Media is looking for a Technical Support Engineer to join our team of passionate technologists.The Technical Support Engineer provides tech support and services for all facets of the operation. A first response position which includes such responsibilities as: hardware/software installation, telecommuting support,...
-
Systems Engineer
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Culver City, United States Pixelogic Media Full timePixelogic Media is looking for a Technical Support Engineer to join our team of passionate technologists.The Technical Support Engineer provides tech support and services for all facets of the operation. A first response position which includes such responsibilities as: hardware/software installation, telecommuting support, collaboration with internal and...
-
Systems Engineer
2 weeks ago
Culver City, United States Pixelogic Media Full timePixelogic Media is looking for a Technical Support Engineer to join our team of passionate technologists.The Technical Support Engineer provides tech support and services for all facets of the operation. A first response position which includes such responsibilities as: hardware/software installation, telecommuting support, collaboration with internal and...
-
Administrative Support Resource Management Group
Found in: Talent US C2 - 1 week ago
Salt Lake City, United States Tetra Tech Full timeTetra Tech, an industry leader and nationally recognized engineering and consulting firm, is seeking professional, motivated, and intelligent candidates to fill an Administrative Assistant position for our Federal Resource Management Group (RMG). Candidates should be within commuting distance of Hill AFB. The person selected will become a part of the RMG...
-
Producer III
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Culver City, United States US Tech Solutions Full timeDuration: 10 months contract, Full-TimeEmployment Type: W-2Job Description:· The role will liaise between current production and third-party localization vendors on work related to the translation/adaptation, casting, recording, and versioning of originals marketing campaigns for global release — while helping to streamline and achieve alignment across a...
-
R&D, Summer Intern
Found in: beBee jobs US - 4 days ago
Culver City, California, United States CLO Virtual Fashion Full timeCLO Virtual Fashion is a world leader in 3D garment technology, demonstrated in our flagship products CLO ) and Marvelous Designer ) – recipient of the 2024 Sci-Tech Academy Award. The company leads the market by digitally merging, consolidating, and converging all components related to digital garments.We are currently seeking research interns to join our...
-
Audio SQA Engineer
Found in: Appcast Linkedin GBL C2 - 5 days ago
Culver City, United States VeeAR Projects Inc. Full timeJob Title: - Audio SQA engineerJob Location: - Culver City, CA (On-Site)Employment type: - 12+ Months ContractJob Description:We need an Audio SQA engineer who is committed to quality and passionate about customer experience. The candidate will perform audio validation activities during the development stage of our future audio products and sustaining...
-
Audio SQA Engineer
Found in: Appcast US C2 - 6 days ago
Culver City, United States VeeAR Projects Inc. Full timeJob Title: - Audio SQA engineerJob Location: - Culver City, CA (On-Site)Employment type: - 12+ Months ContractJob Description:We need an Audio SQA engineer who is committed to quality and passionate about customer experience. The candidate will perform audio validation activities during the development stage of our future audio products and sustaining...
-
Audio SQA Engineer
5 hours ago
Culver City, United States The AES Group Full timeRole: Audio SQA Engineer Location : Culver City (Los Angeles), CA Job type: Contract/C2C Work: 5 days onsite [Audio QA team] We need an Audio SQA engineer who is committed to quality and passionate about customer experience. The candidate will perform audio validation activities during the development stage of our future audio products and sustaining...
-
Audio SQA Engineer
Found in: Appcast Linkedin GBL C2 - 2 days ago
Culver City, United States The AES Group Full timeRole: Audio SQA EngineerLocation : Culver City (Los Angeles), CAJob type: Contract/C2CWork: 5 days onsite[Audio QA team]We need an Audio SQA engineer who is committed to quality and passionate aboutcustomer experience. The candidate will perform audio validation activities during thedevelopment stage of our future audio products and sustaining programs....
-
Audio SQA Engineer
Found in: Appcast US C2 - 2 days ago
Culver City, United States The AES Group Full timeRole: Audio SQA EngineerLocation : Culver City (Los Angeles), CAJob type: Contract/C2CWork: 5 days onsite[Audio QA team]We need an Audio SQA engineer who is committed to quality and passionate aboutcustomer experience. The candidate will perform audio validation activities during thedevelopment stage of our future audio products and sustaining programs....
-
R&D, Summer Intern
Found in: beBee S US - 5 days ago
Culver City, United States CLO Virtual Fashion Full timeCLO Virtual Fashion is a world leader in 3D garment technology, demonstrated in our flagship products CLO (www.clo3d.com) and Marvelous Designer (www.marvelousdesigner.com) – recipient of the 2024 Sci-Tech Academy Award. The company leads the market by digitally merging, consolidating, and converging all components related to digital garments. We are...
-
HAZARDOUS WASTE SUPPORT SPECIALIST
Found in: Careerbuilder One Red US C2 - 3 weeks ago
Oklahoma City, OK 73113, USA, United States Tetra Tech, Inc. Full timeTetra Tech is looking for a Hazardous Waste Support Specialist to provide customer support for the client in determining regulatory compliance as it pertains to hazardous waste management process in accordance with Air Force, local, state, and federal regulations governing the acquisition, distribution, storage and use of hazardous waste. Provide support for...
-
Factory Project Engineering Manager
1 week ago
Hager City, United States PDS Tech Full timeAre you ready to lead innovation and drive excellence in engineering projects? Join our dynamic team as a Factory Project Engineering Manager and be at the forefront of shaping the future of manufacturing! **PDS Tech Commercial, Inc. is recruiting for a Factory Project Engineering Manager in Hager City, WI.** **Pay: $86.79 per hour** **Contract: 1-year...
-
Mechanical Engineer
7 hours ago
Culver City, United States Be Wanted Full timeLearn More Nearby Mechanical Engineer Jobs Los Angeles, CA Los Angeles, CA 90189 Posted: Jan 9th, 2024 Learn More Stantec Stantec Pasadena, California Posted: Jan 5th, 2024 Learn More Aviation Maintenance Technician- American Airlines - $36.70/hr American Airlines Los Angeles,CA Posted: Jan 1st, 2024 Learn More RS Mechanical Team Lead A&P-Van Nuys $5000 Sign...
-
Technical Support Engineer
3 days ago
Oklahoma City, United States Edge Tech Corp Full timeEdgeTech is a leading manufacturer of underwater technology solutions. The company is known worldwide for its high-quality products which include side scan sonars, sub-bottom profilers, bathymetry systems, AUV and ROV-based sonar systems, combined and customized solutions. In addition to the full line of underwater survey products, EdgeTech provides reliable...