Current jobs related to Scheduling / Service BDC Representative - Lockport - Basil Family Dealerships

  • Patient Service Representative

    1 month ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service RepresentativeCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our team at our Polaris Parkway Internal Medicine and Pediatrics office in Westerville, OH.Job Summary:This is a full-time role working Monday-Friday first shift hours. As a Patient Service Representative, you will...

  • Customer Service Representative

    4 weeks ago

    Lockport, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 month ago

    Lockport, New York, United States Columbus Region Full time

    Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Buckeye Culligan in Columbus. As a key member of our office support team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Answer incoming calls...

  • Customer Service Representative

    2 weeks ago

    Lockport, New York, United States United Dairy Farmers Full time

    Customer Service Role at United Dairy FarmersWe are seeking a skilled Customer Service Representative to join our team at United Dairy Farmers. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Main Responsibilities:Greet guests with a warm and...

  • Customer Service Representative

    1 month ago

    Lockport, New York, United States Adroit Resources Full time

    Customer Service RepresentativeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Adroit Resources Inc. As a key member of our Customer Support team, you will be responsible for providing world-class service to our clients through multiple contact channels.Key ResponsibilitiesResolve customer inquiries through...

  • Customer Service Representative

    5 months ago

    Lockport, United States Adroit Resources Full time

    ****Customer Service Representative**** **Lockport, NY** **Team : Customer Support** **Work Type : Contract** Adroit Resources Inc., (A Nisum Company) is a certified, minority-owned, dynamic Information Technology services company based out of Californias Silicon Valley. Our offerings range from IT staff augmentation to technology consulting. We work with...

  • Claims Service Representative

    3 days ago

    Lockport, Illinois, United States Government Employees Insurance Company Full time

    Claims Service RepresentativeAs a Claims Service Representative at Government Employees Insurance Company, you will play a vital role in assisting policyholders with their claims. Your primary responsibility will be to collect facts about accidents, investigate claim details, and collect statements from involved parties. Your patience, support, and attention...

  • Customer Service Representative

    1 month ago

    Lockport, New York, United States Sun Technologies Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional...

  • Underwriter - Environmental Specialist

    1 week ago

    Lockport, New York, United States Emergent Holdings Full time

    Job SummaryWe are seeking a highly skilled Underwriter - Environmental Specialist to join our team at Emergent Holdings. The successful candidate will be responsible for reviewing, analyzing, and approving complex business within a letter of authority. This role requires strong underwriting skills, excellent communication, and the ability to work effectively...

  • Customer Service Representative

    1 week ago

    Lockport, New York, United States State Farm Insurance CO Full time

    As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your key responsibilities will include:Key Responsibilities:Assisting customers with inquiries, complaints, and policy changesProviding accurate and timely information regarding insurance products and...

  • Customer Service Representative

    4 weeks ago

    Lockport, Illinois, United States Circle K Full time

    Customer Service Representative at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service and resolve customer complaints in a...

  • Guest Service Representative

    4 weeks ago

    Lockport, New York, United States Tide Cleaners Full time

    Job Title: Guest Service RepresentativeAbout the Role:We are seeking a highly skilled Guest Service Representative to join our team at Tide Cleaners. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and efficient experience.Key Responsibilities:Provide exceptional...

  • Loan Servicing Representative

    4 weeks ago

    Lockport, New York, United States United Midwest Savings Bank Full time

    Job SummaryUnited Midwest Savings Bank is seeking a highly skilled Loan Servicing Representative to join our team. As a Loan Servicing Representative, you will be responsible for boarding new loans onto Loan Manager and handling all core servicing job functions and servicing-related tasks.Key Responsibilities:Board new loans onto Loan ManagerHandle all core...

  • Patient Service Representative

    4 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service RepresentativeCentral Ohio Primary Care is seeking a highly skilled Patient Service Representative to join our team at our Westerville Radiology office in Westerville, OH. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish during their...

  • Patient Service Representative

    1 month ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service Representative - Internal Medicine GroupCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our Internal Medicine Group office in Westerville, OH.Job Summary:This is a full-time role working first shift hours M-F 7:30am-4:00pm. As a Patient Service Representative, you will be the...

  • Customer Service Representative

    1 week ago

    Lockport, Illinois, United States Avenica Full time

    Job Summary:Avenica is seeking a skilled Customer Service Representative to join our team. As a key member of our logistics and transportation team, you will be responsible for building strong relationships with our customers, monitoring orders, and resolving any issues that may arise. This is a fantastic opportunity for someone looking to grow their career...

  • Patient Service Representative

    2 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service Representative - Westerville Medical ArtsCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our team at the Westerville Medical Arts Office in Westerville, OH.Job Summary:This is a full-time role that requires excellent communication and interpersonal skills to provide a positive...

  • Customer Service Representative

    2 days ago

    Lockport, New York, United States Della Infotech Full time

    Key Responsibilities:Customer Interaction: Maintain a positive and professional attitude toward customers at all times, responding promptly to their inquiries and resolving their complaints in a timely manner.Communication: Effectively communicate with customers through various channels, ensuring clear and concise information exchange.Problem-Solving:...

  • Customer Service Representative

    2 weeks ago

    Lockport, New York, United States Lincare Incorporated Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lincare Incorporated. As a key member of our customer service team, you will play a critical role in facilitating patient care and providing exceptional service to our physician referral sources and existing patient population.Key ResponsibilitiesProvide...

  • Patient Service Representative

    1 week ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Central Ohio Primary Care Physicians is seeking a skilled Patient Service Representative to join our Internal Medicine Group team in Westerville, OH. This role is a key point of contact for patients and provides exceptional customer service from start to finish during their visit. This is a full-time position working first shift hours M-F 7:30am-4:00pm.Key...

Scheduling / Service BDC Representative

3 months ago

Lockport, United States Basil Family Dealerships Full time
Job DescriptionJob Description

  

Are you interested in getting into the car business? Are you looking for a family and team atmosphere with room to advance throughout your career? The Basil Family Dealerships has the perfect position for you. Come join the largest family-owned dealer group in WNY as a Service BDC Representative. 

The Scheduling/ Service BDC Representative takes incoming and outgoing calls to customers based on needs such as recalls and past due scheduled maintenance. You will be setting service appointments for customers for our Service Advisors.

Individuals with experience in hospitality, bartending, insurance sales, call centers, and retail have a high rate of success in this role.

Benefits:

  • Work/Life Balance
  • Weekly Pay
  • Affordable Medical Benefits (health, vision, dental)
  • 401K with employer match after 1 year
  • Paid Time Off
  • Paid Holidays
  • Paid volunteer hours
  • Ongoing training and advancement opportunity
  • Special employee pricing on vehicles and parts

Location: Now accepting applications for all 10 locations View locations here

Scheduling/ Service BDC Compensation: $18.00-20.00 per hour (based on experience)

Schedule: Full Time Five-day work week – Rotating Saturdays- No nights or Sundays

BDC Representative-Scheduling Job Duties and qualifications:

  • Must have NYS Drive License
  • Handle all guest inquiries immediately with a focus on 100% guest satisfaction.
  • Communicate effectively with our guests via phone, internet, or text.
  • Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
  • Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
  • Set appointments, following up with any “no show” guests, updating and relaying job statuses to other departments.
  • Work in close proximity with other BDC Representatives in a team based environment.
  • Facilitate timely follow up on all internet leads as directed by management and/or procedures.
  • Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
  • Proficient in basic math and writing skills.
  • Proven customer service track record or clear desire to provide next level customer service.
  • Comfortable in a high paced, competitive environment.

CLICK HERE for more Basil Dealership career opportunities in WNY

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.

Powered by JazzHR

Zaonuk3xBC