Senior Recruiting Manager

2 months ago

Bedford, United States Three Wire Systems Full time
Job DescriptionJob Description

Must be commutable to Ebensburg, PA and Bedford, PA. as this position will need to be in the offices (mainly Bedford) 2-3 days/week.

JOB SUMMARY

The Senior Recruiting Manager (SRM) will play a pivotal role in driving our recruitment strategy, fostering a culture of excellence, driving data driven continuous improvement, and attracting top-tier talent to sustain our continued growth and success. The SRM will lead the recruitment function with accountability for the Recruiting Team including recruiting online and have a presence at onsite job fairs and events.

Essential Duties and Responsibilities

  • Sets and oversees the execution of a comprehensive recruitment/retention analytical strategic plan with an emphasis on care continuum within a contact center environment.
  • Responsible for managing overall sourcing strategy to continually improve and drive efficiencies throughout the recruitment and retention campaign.
  • Ensure role/ program specific recruiting and retention feedback is aggregated and analyzed overtime for all roles then compiled and shared with pertinent internal/external team members, and utilized to improve recruitment and retention.
  • Stays current on leading industry trends that will impact strategies in recruitment and effectively applies knowledge across entire recruitment team
  • Works with internal and external teams to evaluate and integrate innovative technologies for the successful and growth
  • Effectively communicates the recruitment strategy to senior leadership and team members
  • Oversees and mentors and/or assists in coaching and training recruiting team members.
  • Contribute to proposals provide data on market wages and candidate availability.
  • Build relationships for sourcing top talent in local market and have a presence at job fairs and event in the local Pennsylvania market.
  • Monitor and improve social media that influences candidates hiring decisions such as Glassdoor, LinkedIn, and Indeed ratings.
  • Ensures compliance with federal, state, and local employment laws and regulations, and company policies.

OTHER DUTIES:

  • Perform other duties as required

KEY COMPETENCIES

  • Communication skills - written and verbal
  • Planning and organizing
  • Prioritizing
  • Problem assessment and problem solving
  • Information gathering and information monitoring
  • Attention to detail and accuracy
  • Flexibility
  • Customer service orientation

MISSION RESPONSIBILITIES:

1. Contributes to achievement of the Mission and Vision of organization.

2. Adapting to Change – Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

3. Continuous Improvement – Acts to constantly improve level of customer satisfaction in both individual and teamwork processes.

4. Client Centered Focus – Demonstrates concern for meeting or exceeding customer’s expectations/requirements in a manner that allows the client to guide process towards the achievement of their goal(s) and which provides satisfaction for the customer.

5. Teamwork – Accomplishes tasks through working effectively with others and appreciating the value, contributions and commitment of every member.

JOB SPECIFICATIONS:

Required Knowledge, Skills, and Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with good negotiation tactics.
  • Ability to create and implement sourcing strategies for recruitment for a variety of roles.
  • Proactive and independent with the ability to take initiative.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
  • Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
  • Proficient with Microsoft Office Suite or related software.

Minimum Education/Training Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent work experience, required.

Minimum Experience:

  • 7+ years managing all phases of the recruitment strategy
  • 3+ years experience in placement and retention of contact center employees as well as analyzing metrics and trends associated with the success of the contact center
  • Experience with the placement of behavioral health providers highly preferred.
  • Experience with government contracting a plus.

Physical Capabilities: Sitting, standing, walking and traveling to off sites; some carrying of computer equipment.

Mental Demands:

  • Concentration/Attentiveness
  • Respond to unpredictability
  • High Level of Record Keeping
  • Organize and Prioritize
  • Manage Multiple Projects/Tasks
  • Read, Comprehend and Follow Instructions
  • Relate to Others

Required Licenses, Certification or Registration: None

Work Environment: Remote work role. Some travel for face-to-face meetings and job fairs. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at time

Travel: 50% commutable to regular onsite events in vicinity of Bedford, PA and Ebensburg, PA in addition to longer distance domestic travel.

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