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Home Care Manager
1 month ago
Schedule: M-F 8am-5pm
Location: Bedford, NH
Employment status: Full time, exempt
We’re looking for someone who is ready to:
- Oversee all aspects of home care schedule matching caregivers with frail, elder and disabled clients
- Motivate, supervise, lead and direct office and caregiver staff in compliance with company and contract guideline
- Manage daily office activities to include scheduling, account management, oversight of payroll, Workers Comp and Reporting
- Ensure compliance of company policies and contract guidelines
- Ensure the delivery of quality services and care
- Manage the intake of new home care cases and contracts to promote growth at the location
- Oversee recruitment efforts
- Set and assist to meet location goals in hiring statistics and cases booked
The right candidate will have:
- A minimum of two (2) years' experience in home care and primarily scheduling and or supervision of schedulers
- A minimum of two (2) years management experience, preferably of paraprofessionals, with proven ability to build and lead teams
- The ability to interface effectively and professionally with clients and families
- A working knowledge of government contract management; knowledge of ASAPS preferred
- The ability to handle stressful situations with compassion, understanding and patience.
- Excellent decision making, negotiation, time management skills, and written and verbal communication skills
- Account Management skills
- Salary commensurate with experience and industry standards
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