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Promotions Manager- Route 66 Sales and Marketing

4 months ago

Albuquerque, United States Route 66 Casino Hotel Full time
Job DescriptionJob Description

Step into the exhilarating world of a Promotions Manager at our bustling casino

Are you ready to dive into a role where every day brings a new adventure? As a Promotions Manager, you're not just organizing events; you're crafting experiences that dazzle, excite, and leave a lasting impression on our guests.

Picture this: You're at the helm of our promotional campaigns, orchestrating an array of thrilling events designed to captivate our audience. From high-stakes gaming tournaments to exclusive VIP parties, your creativity knows no bounds.

But it's not all glitz and glamour; you're also the mastermind behind the scenes, meticulously planning every detail to ensure flawless execution. Whether it's coordinating with vendors, managing budgets, or analyzing data to fine-tune our strategies, you're always two steps ahead.

And let's talk about the perks – not only do you get to immerse yourself in the electric atmosphere of the casino, but you also play a pivotal role in driving revenue. By strategically aligning promotions with our business objectives, you're not just throwing parties – you're driving results.

But perhaps the most rewarding part of the job? The thrill of seeing your vision come to life and witnessing the sheer joy on our guests' faces. Because at the end of the day, it's about creating unforgettable moments that keep them coming back for more.

So if you're a master multitasker with a passion for creativity and a knack for driving results, come join us as a Promotions Manager and let's create magic together


Essential Duties & Responsibilities:

  • Assist in the development and supervision of promotions and special events at Route 66 Casino, restaurants, hotel and retail outlets.
  • Coordinate and administer casino, restaurant, retail promotions and special events.
  • Assist in researching, evaluating and recommending promotional proposals.
  • Prepare promotional proposals for the Tribal Gaming Regulatory Authority (TGRA).
  • Interact with all marketing departments and other departments throughout the company to create and execute high quality, professional promotions and special events that achieve a pre-determined return on investment (ROI).
  • Develop and implement promotional calendars, to include maintaining budgets, staffing, and training under established timelines as described in the annual company Marketing plan.
  • Participate in marketing meetings that target player development programs, identifying promotions and events that will entice customer satisfaction, loyalty and return visits.
  • Recommend promotions based on results and customer data trends to ensure promotions calendar is delivering budgeted goals.
  • In depth analysis of historical data regarding promotions/gaming trends and apply to current data to find or develop promotions which will maximize casino revenue.
  • Communicate and execute promotional calendar and task needs in a timely and concise manner, to ensure promotional support, including providing detailed rules outlining the promotions, timeframes, assignments, and associated costs and delivery. Ensure staff are thoroughly aware of the promotion for smooth implementation and delivery.
  • Work with marketing team to promote promotions through media resources.
  • Work with vendors, booking agents and staff to develop special events and entertainment offerings.
  • Assist in the completion and maintenance of promotion results.
  • Adhere to departmental procedures, safety rules and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules and regulations.
  • Promote a clean, safe and healthy work environment for employees and guest. Promptly addresses hazards and reports all concerns to Casino Marketing Manager.
  • Ensure that the operation of equipment, tools and materials are handled in a safe manner.
  • Actively participate in LDC’s Management Capacity Program (MCP).
  • Actively participate in Management Development Leadership Series (MDLS) yearly.
  • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests).
  • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
  • Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
  • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
  • Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
  • Perform additional duties and responsibilities as necessary or assigned.