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General Manager
3 months ago
As the next general manager of our Hilton Garden Inn Madison West/Middleton, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. If you're a proven leader looking for a new challenge, please apply as soon as possible
Responsibilities:- Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
- Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
- Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality
- Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
- You must have 5 or more years of experience working in the hospitality field
- High school diploma or equivalent GED; degree in hospitality or related field of study preferred
- Proven customer service experience as a manager; strong guest-focused mentality
- Exhibit excellent organizational, communication, and problem-solving abilities
- Prior hotel general management experience
- Hilton experience preferred
We're off Route 14, located within Greenway Station mall. Downtown Middleton and Accuray Inc. are under two miles away. We’re under 30 minutes from Epic Systems training and Dane County Regional Airport. WiFi's on us and we have an indoor pool and fitness center. Room service is available