Inside Sales Representative

2 months ago

San Jose, United States PNY Technologies, Inc. Full time
Job DescriptionJob Description

MAIN FUNCTION:

Outbound cold/warm calling activities to generate sales by uncovering new opportunities with new and existing customers. Provide sales support to outside sales representative(s) and customer service to customers, including identifying opportunities, follow-up, training, price quotas and other sales and customer support related items as needs. Responsible for all PNY Commercial Product sales related activities for Northwest territory.

QUALIFICATIONS:

  • Bachelor’s degree or equivalent preferred
  • 2 years related experience minimum
  • Skilled in MS Office, Excel, Word, PowerPoint
  • Excellent communication skills, including ability to communicate effectively in English
  • Excellent interpersonal skills
  • Strong organizational and customer service skills, combined with a strong attention to detail
  • Ability to work in team environment
  • Ability to multi-task and prioritize projects
  • Proficiency with Customer Relationship Manager (CRM) application
  • Knowledge of Distribution channel a plus
  • History with meeting/exceeding sales quotas

WORKING CONDITIONS:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.

KEY RELATIONSHIPS:

  • PNY Sales Management
  • PNY Customer Operations team
  • PNY Distribution team
  • Customers

DUTIES AND RESPONSIBILITIES:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sales Territory activities, including:
    1. Performing inbound and outbound selling activities to attain sales revenue goals
    2. Working with the CRM to manage activities and track results
    3. Providing customers with price quotes, configuration advice and lead times
    4. Maintain a customer communication activity level high enough to generate the required sales opportunities
    5. Preparing sales activity reports
    6. Keeping sales managers informed of any pertinent business issues
    7. Managing and processing new accounts set up, and assisting with pre-sales support
    8. Properly assess opportunities as either consumer or professional
  • Assist with developing and managing customer relationships
  • Assist outside sales representative(s) in developing strategies and territory business plans
  • Prospect new customer relationships
  • Coordinate activities with sales managers and other company resources to achieve goals
  • Track customer information, generate reports and create slide presentations
  • Keep current on products, customer programs, strategies, goals and competitors
  • Coordinate with Distribution partners to close sales opportunities
  • Represent PNY at tradeshows and other marketing activates
  • Conducting product training and presentations to customers
  • Assists in other areas, as assigned

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