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Customer Associate
3 months ago
Job Title: Customer Associate
Company: Eximius Associates
Location: Nashville, TN
About Us: Eximius Associates is a premier firm known for organising high-end corporate events, bespoke private functions, and industry-leading conferences. As we extend our services to Nashville, we are dedicated to providing exceptional customer experiences and maintaining our high standards of service. We are looking for a proactive and personable Customer Associate to join our growing team.
Position Overview: As a Customer Associate at Eximius Associates, you will play a crucial role in delivering outstanding service and support to our customers. Your responsibilities will include engaging with customers, addressing their inquiries, and ensuring their overall satisfaction. The ideal candidate will be friendly, professional, and skilled at handling various customer service tasks.
Key Responsibilities:
- Greet and assist customers with a warm and professional approach.
- Provide detailed information about our products, services, and promotions.
- Address and resolve customer inquiries, concerns, and complaints promptly and effectively.
- Process transactions at the point of sale, including handling cash and card payments accurately.
- Maintain a clean and organised work environment, ensuring that shelves and displays are well-stocked and visually appealing.
- Collaborate with team members to achieve customer satisfaction and operational goals.
- Assist with managing inventory, including restocking items and monitoring stock levels.
- Support the execution of store promotions and special events.
- Follow all health and safety regulations and company policies to ensure a safe environment for customers and staff.
Qualifications:
- Previous experience in customer service or retail is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle multiple tasks simultaneously and work efficiently under pressure.
- Positive attitude with a focus on delivering exceptional service.
- Basic proficiency in point-of-sale systems and handling transactions.
- High school diploma or equivalent; additional qualifications in customer service or retail management are a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dedicated and supportive team.
- Career development and advancement opportunities.
- A vibrant and inclusive work environment in Nashville.
How to Apply: If you are an enthusiastic and customer-focused individual with a passion for providing excellent service, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the ideal fit for this role.
Join us at Eximius Associates and help us deliver exceptional customer experiences in Nashville.
Eximius Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.