US North East FIELD SERVICE

3 weeks ago


New York, United States Boon Edam Full time
Job DescriptionJob DescriptionUS North East FIELD SERVICE & INSTALL TECHFull TimeField Technicians

Requisition ID: 1075Apply

Job Title: Field Service and Install Tech Full Time Date Created / Rev.:

Reports to Title: Field Operations Manager / Team Lead

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Purpose / General Description: Provide technical support for installation, service, and maintenance of Boon Edam products.

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Essential Duties and Responsibilities:

  • Provide Boon Edam product service and support via telephone communication and site visits
  • Consistent overnight travel throughout the United States, Canada, South and Central America installing and servicing Boon Edam product.
  • Work with different general contractors, subcontractors, and end-users to install Boon Edam product in a professional, safe, and efficient manner.
  • Work remotely with the Team Lead, Field Operations Manager and Customer Support team at the Boon Edam facility in Lillington, NC.
  • Provide training to less experienced installation and service technicians
  • Record and track installation and support materials for project record keeping
  • Ability to receive assignments and work independently from factory

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Minimum Requirements:

  • Two years similar field experience
  • Must hold a current U.S driver license and be capable of obtaining a US passport for international travel
  • Ability to travel 75% of the time.
  • Electrical skills, low voltage electronics and high voltage electrical theory
  • Ability to read and understand electrical schematics
  • Electrical circuit trouble shooting abilities
  • Strong mechanical installation skills (layout, assembly, tie in, etc.)
  • Excellent capability in reading and understanding mechanical and construction drawings
  • Experienced with use of hand tools such as cordless drill, hammer, levels, etc.
  • Telephone skills, strong verbal and written communication
  • Detailed oriented
  • Microsoft Office skills, PC and Internet Explorer knowledge
  • Customer focused
  • Must be able to lift 50 lbs. routinely
  • Must be able to pass frequent OSHA, background, and drug screens
  • Fluency in speaking and writing Spanish and English not required but a plus


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