Vice President of Operations

2 days ago

Toledo, United States University of Toledo Physicians Full time
Job DescriptionJob Description

University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.

University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.

POSITION SUMMARY

The Vice President of Operations plays a critical role in building and scaling our overall operations and support functions. VP will lead a dynamic team and work closely with cross-functional stakeholders to drive operational excellence, enhance efficiency, and ensure the highest standards of patient care and operational performance. This is a Sr. leadership position that requires a strategic mindset, exceptional organizational skills, and a deep understanding of healthcare regulations and operations.


ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES

  • Lead overall UTP operations, focusing on strategy, compliance, patient care, budgetary obligations, and overall business performance. Monitor financial performance and manage operational budgets effectively.
  • Lead, mentor, and inspire UTP operations teams, driving a culture of accountability, collaboration, and continuous improvement; provide guidance and support to UT stakeholders, ensuring alignment with organizational goals and objectives.
  • Establish key performance indicators (KPIs), regularly monitor metrics, and implement action plans to address any performance gaps; develop and maintain standard operating procedures (SOPs) and ensure strict adherence to SOPs and all regulatory requirements across all locations and operations.
  • Coordinates and leads with key stakeholders within the community, UTMC, UT, and other relevant parties driving to an overall vision of UTHealth’s success.
  • Responsible for leading the execution of long- and short-range planning; inclusive of financial review, consolidation and presentation of the forecasts, annual operating plans, capital plans and five-year projections.
  • Act as a business advisor and key business partner for UTP and UTHealth’s executive Leadership; provide collaborative insights to them in their decision-making processes.
  • Develop and retain knowledge and fluency in the business performance and financial drivers to advise on key business planning assumptions and opportunities. Create, maintain, and report on key business metrics to ensure business objectives are met.
  • Responsible for review of contracts and other business engagements; partner with stakeholders regarding growth plans and organizational relationships.
  • Drive business planning around revenue-generating plans and patient care.
  • Oversee regulatory audits and represent UTP operations in all audit processes, regulatory reviews, incident mitigation, investigatory processes, and other relevant occurrences. Provide leadership over adverse incident review and future mitigation.
  • Keep senior staff informed of operational activities; lead a team that develops reports for internal and external reporting needs.
  • Collaborate with the CPE and CFAO to develop expansion strategies, assess new market opportunities, and drive growth initiatives; Manage procurement teams, in collaboration with finance, to optimize supply chain management and cost efficiencies.
  • Responsible for meeting or exceeding established overall operational goals such as Patient Care, compliance, and business margins with all UTP operations; inclusive of ambulatory care, physicians, UT and UTMC stakeholders, and overall UTP functions as directed by organizational mission and led by the CPE and CFAO.
  • Other duties as assigned in support of the UTP and UTHealth’s success and overall organizational mission.

REQUIRED QUALIFICATIONS

  • Education:
    • Bachelor’s Degree in related field
  • Skills:
    • Extensive experience in supervisory/managerial role, healthcare, or related field.
    • Demonstrated experience in meeting budgetary targets for a large operation to accurately lead a complex organization.
    • Demonstrated experience in regulatory and compliance matters within healthcare.
    • Ability to interpret and explain business plan to management and Board.
    • Strong analytical and problem-solving skills related to improvement of patient care, budgetary alignment, ability to obtain operational efficiencies, and management of multiple competing stakeholders.
    • Proficiency in MS Office and other applicable software
    • Excellent oral and written communication
    • Good interpersonal skills
    • Ability to lead and manage others effectively; including the ability to lead leaders and develop a bench of future leaders.
  • Years of Experience:
    • 10+ years of supervisory or managerial experience
    • 5+ years of healthcare experience

PREFERRED QUALIFICATIONS

  • Education:
    1. Master’s Degree in applicable field
  • Skills:
    1. Extensive knowledge of risk management and the legal and regulatory environment within healthcare.
    2. Expertise in EPIC strongly preferred.
  • Years of Experience:
    1. 10+ years related experience.

The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace

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