Customer Support Representative
3 weeks ago
Nassau Candy Distributors is a leading importer, manufacturer and distributor of specialty confections, fine foods and promotional products.
We are currently seeking a highly articulate and energetic Customer Support Representative to present manufactured and distributed products and ideas to business customers, and to ensure overall client satisfaction.
The ideal candidate:
- Possess prior experience providing call center / customer support in a super fast-paced department
- Has experience handling a very high volume of customer calls in a distribution environment
- Is skilled at providing creative as well as logistical solutions to customers via phone and email
- Encompasses the innate desire to problem solve and enhance customer relationships
- Enjoys working in a supportive team setting, and also as an individual contributor
Experience in confections / candy, manufacturing / distribution, and large and extensive product lines a plus.
Strong verbal and written communication skills are an absolute must
Strong Excel and overall PC skills essential.
This is an excellent career opportunity with a well-established company that promotes from within
What we offer:
- Paid vacation / PTO / Holidays
- Competitive Salary
- Medical, Dental, Vision, AFLAC and Pet Insurance
- Employee discounts
- Business casual / entrepreneurial environment
We are an Equal Opportunity Employer
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