Client Support Representative

4 weeks ago

Schaumburg, United States Diamond Heritage Inc Full time
Job DescriptionJob Description

We are a prominent sales and business development firm in the Chicago area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we’ve seen exceptional growth and success, which highlights our commitment to driving results and innovation. As the entry level Client Support Representative, you will work closely with clients and customers alike to bolster brand awareness in the community and in turn drive sales revenue. Our entry level Client Support Representatives are experts in our clients’ products and services, and they are excited to share their knowledge directly with consumers. If you’re a people-person with a passion for telling clients’ brand stories, we want to hear from YOU

Client Support Representative Day-to-Day Responsibilities:

  • Work directly with customers to promote our clients’ brand, products and services
  • Explain product features and benefits to customers and confidently answer any inquiries
  • Report customer feedback to Senior Management and clients, providing feedback on areas of improvement
  • Analyze client acquisition metrics and KPI’s to maximize sales and drive revenue
  • Adhere to our clients’ compliance standards and maintain professionalism throughout the sales process
  • Drafts, organize and maintain sales contracts on behalf of our clients
  • Attend in-person and virtual meetings with fellow Client Support Representatives to develop customer service, sales, and leadership skills

We are committed to seeing our entry level Client Support Representatives succeed, so we provide the necessary tools and resources to thrive within our company. Each entry level Client Support Representative receives in-house training from our Senior Client Support team. This is an entry level role, so no experience is required to apply. Desired skills and qualifications for the entry level Client Support Representative include:

  • 0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Exceptional time management and organizational skills
  • Eager to improve current skills
  • Ability to grasp new concepts quickly to develop professionally
  • Ability to confidently present information to clients, customers and teammates
  • Basic knowledge of the sales cycle is a plus

**If you feel that you would excel in this role, we are eager to hear from you Please submit your resume, and an HR associate will be in touch with you soon.


#LI-Onsite

Powered by JazzHR

YW9wp8OejV

  • Client Support Representative I

    3 weeks ago

    Schaumburg, United States Solera Holdings Full time

    We are looking for an experienced and energetic Customer Service Representative who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem Client Support, Representative, Customer Service, Customer Experience, Support, Claims Specialist,...

  • Client Support Representative

    1 week ago

    Schaumburg, Illinois, United States Prismhc Full time

    Client Support RepresentativePrism Health Care ServicesWe offer comprehensive benefits including Health, Dental, Life Insurance, 401k, and generous Personal Time Off for our full-time team members.Position Overview:Under the guidance of the Customer Service Lead, this role is dedicated to managing all customer service functions, ensuring adherence to...

  • Client Support Representative

    1 week ago

    Schaumburg, Illinois, United States Addison Group Full time

    Position Overview:We are currently looking for a Customer Service Specialist to join our team. This role is designed for individuals who are passionate about providing exceptional service and support to our clients.Key Responsibilities:Authorize and oversee vehicle repair processes, ensuring vendor compliance with established procedures and pricing.Maintain...

  • Client Services Representative

    3 weeks ago

    Schaumburg, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Senior Client Service Representative

    2 weeks ago

    Schaumburg, United States Marsh & McLennan Companies Full time

    Company:Marsh McLennan AgencyDescription:About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace,...

  • Senior Client Service Representative

    2 months ago

    Schaumburg, United States Marsh McLennan Agency Full time

    About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent...

  • Senior Client Service Representative

    1 month ago

    Schaumburg, United States Marsh & McLennan Companies Full time

    Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace,...

  • Veterinary Client Service Representative Position

    1 day ago

    Schaumburg, Illinois, United States VCA Animal Hospitals Full time

    About the RoleVCA Animal Hospitals is a well-established, multi-doctor veterinary practice seeking a highly skilled and compassionate Client Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience for all who visit our...

  • Client Relations Sales Representative

    4 days ago

    Schaumburg, Illinois, United States Warburton Group Full time

    Position OverviewThe Client Relations Sales Representative plays a crucial role in engaging with customers on a daily basis, ensuring their needs are met and fostering strong relationships.KEY RESPONSIBILITIES:Engage with key decision-makers to build rapport and trust.Expand the customer base while enhancing customer loyalty.Stay informed about market...

  • Client Support Specialist

    1 week ago

    Schaumburg, Illinois, United States Beacon Hill Full time

    Position Overview:We are a dedicated non-profit organization seeking a skilled Member Support Representative to enhance our Member Support team. This role involves engaging with our members to address inquiries, resolve concerns, and provide assistance with various issues that may arise.Key Responsibilities:Deliver exceptional customer service while...

  • Senior Client Service Representative

    2 weeks ago

    Schaumburg, United States Marsh & McLennan Companies Full time

    Company:Marsh McLennan AgencyDescription:About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace,...

  • Client Support Specialist

    4 days ago

    Schaumburg, Illinois, United States Beacon Hill Full time

    Position Overview:We are a dedicated non-profit organization seeking a Member Support Representative to enhance our Member Support team. This role is essential in assisting our members with inquiries, concerns, and various issues that may arise.Key Responsibilities:Deliver outstanding customer service by assisting users through various communication...

  • Client Support Specialist

    1 week ago

    Schaumburg, Illinois, United States Beacon Hill Full time

    Position Overview:We are a dedicated non-profit organization seeking a Member Support Representative to enhance our Member Support team. This role involves engaging with our members to address inquiries, resolve concerns, and provide assistance with various issues.Key Responsibilities:Deliver exceptional customer service by assisting users through various...

  • Client Support Specialist

    1 week ago

    Schaumburg, Illinois, United States Innovation Group North America Full time

    Position OverviewSalary:This is a hybrid position; 3 days in-office, 2 days remote.About Innovation Group North AmericaInnovation Group North America (IGNA) is a prominent player in the global insuretech sector, dedicated to assisting the insurance industry in managing millions of claims annually with utmost efficiency. Our core principles of simplicity,...

  • National Sales Support Representative

    3 months ago

    Schaumburg, United States Paylocity Full time

    Job DescriptionJob DescriptionDescription:Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate...

  • Client Support Specialist

    1 week ago

    Schaumburg, Illinois, United States Fastmore Full time

    Position Title: Client Support SpecialistJob Objective:The Client Support Specialist is essential in assisting the Account Manager to surpass client expectations by addressing concerns, accurately entering orders into the Fastmore TMS, and collaborating with the Fastmore team to troubleshoot various tasks.Primary Responsibilities:Coordinate appointments and...

  • Senior Client Service Representative

    1 month ago

    Schaumburg, United States Marsh & McLennan Companies Full time

    Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace,...

  • Client Support Specialist

    1 week ago

    Schaumburg, Illinois, United States Connection Full time

    Client Support / Administrative Assistance - REMOTEAdvance Your Career with ConnectionBecome part of a team where your contributions matter. Experience a collaborative culture that fosters growth. Join a team with a promising future and endless career possibilities.Position Overview:Connection is excited to present an excellent opportunity within our...

  • Client Support Specialist

    5 days ago

    Schaumburg, Illinois, United States Addison Group Full time

    Job OverviewPosition: Client Support SpecialistSector: ManufacturingCompensation: $22 - $24 per hour (commensurate with experience)Role Summary: We are looking for motivated and detail-oriented Client Support Specialists to become part of our team. This role emphasizes email-based customer communication, order management, and collaboration with the sales...

  • Client Care Representative

    1 day ago

    Schaumburg, Illinois, United States TEKsystems Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and experienced Customer Service Liaison to join our team at TEKsystems. As a key member of our Customer Support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to clients via email and...