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On-Call Support Staff

1 month ago

Eugene, United States Sponsors, Inc. Full time
Job DescriptionJob DescriptionDescription:

Job Title: On Call Support Staff

FSLA Classification: Non-Exempt

FTE: On-call as needed. Applicants will be contacted as vacancies occur.

Purpose of Position:

Support the mission of Sponsors by assisting individuals released from Oregon state correctional facilities and the Lane County Adult Corrections in making a successful re-entry into our community. Sponsors is nationally recognized as a model utilizing best practices in re-entry services.

Reports to:

This position reports directly to the Transitions Program Supervisor.

Supervisory Responsibilities:

No staff supervisory responsibilities

Primary Objective:

Campus and participant safety and operational maintenance tasks

Responsibilities:

Work independently as part of a larger team to actively participate in the coordination of program operations

  1. Monitor common areas to ensure the safety, security, and cleanliness of the facility.
  2. Conduct scheduled urinalysis (UA) tests and random UAs as circumstances may require.
  3. Receive and route calls, faxes, and walk-in program visitors.
  4. Ensure any relevant information is documented and communicated directly to case management staff and/or the program director as appropriate.
  5. Tidy offices and empty waste/recycling receptacles nightly.
  6. Ensure mail has been sorted and date-marked as necessary.
  7. Complete food inventory as assigned and ensure participant food boxes are delivered in a timely manner.

Provide direct services to program participant

  1. Regularly interact with each program participant in a professional manner, modeling appropriate boundaries and respect for all participants and staff.
  2. Direct any participant questions about rules to case management staff.
  3. Provide support and assistance to participants as needed, and in collaboration with case management staff.

4. Other Duties as Assigned

Requirements:

Skills and Knowledge:

  • Ability to work independently with little supervision
  • Will work nights/weekends and holidays
  • Knowledge of general safety procedures
  • Dependable and responsive to available on-call hours
  • Preferred experience in a social advocacy role

Education and Experience:

  • High school equivalency

Work Environment:

  • Shift assignment may require overnight facility oversight and participant interactions
  • Works at a desk in an office environment
  • moves throughout housing and buildings with stairs to check on and support participants

We have two campuses differentiated primarily by male-identifying and female-identifying participants. Due to the sensitive nature of some position duties, preference for gender alignment of staff with program participants may be considered when necessary. We will consider gender demographics only for the purpose of assignment to a campus and not any other form of discrimination according to law as a bona fide occupational qualification.


Physical Demands:

  • Ability to carry up to 25 lbs. up and down stairs occasionally
  • Sitting at a desk for extended periods of time
  • Standing and walking inside and outside
  • Working in outdoor, indoor, and refrigerated environments, sometimes with quick changes in temperature such as while loading and unloading of climate-controlled foods into refrigerators and freezers.
  • Uses office equipment and cleaning tools.
  • Exposure to noises at typical office and community living levels.

The perks of being a Sponsors Team Member:

  • Work with an amazing team of passionate, talented, and committed individuals.
  • 100% coverage of monthly premiums for basic health, vision, and dental insurance for employees and eligible dependents.
  • Over 2 weeks of sick and vacation leave per year. Accrual begins with your first payroll.
  • Candidates who are highly proficient in English and Spanish may be eligible for a 5% bilingual differential pay (certified by examination).
  • 10 paid holidays plus an additional floating holiday.
  • 10% pension contribution to a retirement fund of your choice after 2 years of employment. No matching required
  • Our organization qualifies for Public Student Loan Forgiveness.
  • Annual pay increases, Employee Assistance Program, fun activities, and more.


Sponsors is an equal opportunity employer committed to an inclusive, equitable, and multicultural work environment. We are stronger and more effective because of the diverse life experiences of our staff. People encouraged to apply include Black, Indigenous, Latinx, and other people of color; people who are gender non-binary; people with disabilities; LGBTQ candidates; and individuals with conviction histories. Due to the sensitive nature of some position duties, preference for gender alignment with program participants may be considered when necessary.