Sr. Salesforce Administrator
2 weeks ago
POSITION SUMMARY
PerfectVision Manufacturing is a dynamic, leading solutions provider in the Telecommunications industry with several channels from satellite resellers to wireless contractors and everything in between
The Sr. Salesforce Administrator is responsible for managing and maintaining the Salesforce system. This includes configuring and customizing the platform to meet the needs of the organization, providing user support, and ensuring data accuracy and integrity.
ESSENTIAL FUNCTIONS
- Manage and maintain the Salesforce CRM system, including user setup, profiles, roles, and permissions.
- Configure and customize the platform to meet the needs of the organization.
- Provide user support and training.
- Ensure data accuracy and integrity.
- Create and maintain reports and dashboards.
- Stay up-to-date with new Salesforce features and functionality.
- Develop an understanding of and analyze existing systems against IT and business strategies to make well-defined recommendations to management for forward-thinking solutions, efficiency, and improvements.
- Serve as a subject matter resource providing operational support and ad hoc requests as needed.
- Assist in user acceptance testing of system changes and enhancements.
- Work with minimal supervision to analyze potential solutions against business requirements and financial impact to identify the best solutions for the business.
- Work with business areas to identify and prioritize enhancements and improvements.
- Develop and maintain business process models and functional documentation for areas of responsibilities.
- Develop and maintain positive working relationships with other team members within the department and throughout the organization.
- Work closely with the Project Manager, Development, and QA Lead.
- Individual must be adaptable and able to respond to changes in priorities and adjust based on feedback.
POSITION QUALIFICATIONS
Education
- Bachelor’s degree or equivalent experience
Experience
- Five plus years of experience in an analytical role within a professional business environment.
Technical Skills
- Proficient in Salesforce
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with industry standard System Development Life Cycle methodologies
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