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Technical Support Specialist
3 months ago
- Pay at $19.30/hour
- Monday-Friday 8am- 5pm
- Benefits in a Card: 3 medical plans, dental and visionAdditional benefits such as: group accident, critical illness w/ cancer benefits, short-term disability, behavioral health, term life, and identity theft
- Weekly pay via direct deposit or pay card
- Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
- Enter commands and observe system functioning to verify correct operations and detect errors
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
- Associate's degree in computer related field or equivalent training required
- 2 years experience required
- Verbal and written communication skills, critical thinking skills, customer service and interpersonal skills