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5 months ago

Norwalk, United States Jacob's Pickles SONO Full time
Job DescriptionJob Description

Jacob's Pickles newest full service restaurant in South Norwalk, Connecticut is ready to start building a team of hospitality driven professionals. Representing the “Best of Southern” cuisine, Jacob’s Pickles offers signature Southern comfort food and warm hospitality. Our philosophy is simply put to care for employees and nurture our guests, while maintaining a welcoming environment. We pride ourselves in making a commitment to our community, while developing strong relationships with local farmers and purveyors. As a team, we work to create an inviting atmosphere for our guests. We encourage all team members to let their personalities shine through while adhering to our steps of service. Our guests should feel as though they’re having a top notch dining experience without the pretentiousness of a typically stuffy 5 star restaurant.


Candidates should be experienced hosts who are friendly, enthusiastic and great team players. As the greeter you are the first introduction to Jacob's Pickles so it is important to be outgoing, polite and respectful.

- Works to orchestrate a "Jacob's Pickles" experience-premium yet comfortable and charming

- Must possess a welcoming approach and warm smile.

- Main responsibility is to interact with and seat people while managing reservations and table management utilizing Resy. You are an agent to getting our guests seated and starting their experience on the right foot

- Balancing guest needs with restaurant guidelines. Be saavy of assessing situations (ensuring they do not "escalate")

- Always maintain the quality of appearance of front of restaurant, wait list, reservations, and upkeep of menu display.

- Must be familiar with our menus and experienced with POS systems for in house dining and take out orders, and confirm the takeout order is correct

- Other skills: Good multi-tasker, patience, communicator (good eye contact)

- Dress code-stylish but professionally appropriate. No shorts. No words or graphics on clothing.

- Flexible schedule and available to work weekends and holidays