Patient Services Rep/Medical Assistant

2 weeks ago

Jacksonville, United States North Florida Surgeons Full time
Job DescriptionJob DescriptionDescription:


Come join the team at Jacksonville Sinus & Nasal Institute, Jacksonville’s premier location for treatment and management of Sino-nasal disorders A part of North Florida Surgeons and affiliated with Baptist Health, this new and growing practice of fellowship trained sinus surgeons is seeking a motivated and patient-centric care team to create a culture of excellence for patients throughout northeast Florida and southeast Georgia.


Here is what you will do:

  • Welcome introduce patients into the practice by way of in-person visits, telephones, referrals, and electronic communications
  • Schedule appointments following established office protocols
  • Verify patient insurance benefits, and eligibility and has clear understanding of co-payments, co-insurance, and deductibles
  • Demonstrates the ability to correctly communicate benefits to patients.
  • Obtain and assure appropriate referrals are received prior to patient visits, including consultations (new and follow-up from hospital)
  • Post charges accurately to patient accounts utilizing prior basic knowledge of CPT Codes, ICD10 codes and modifiers
  • Collect and post patient co-payments, co-insurance and deductibles at time of service as well as any patient outstanding balances.
  • Establish performance standards for work assignments, monitor work status and progress including goals and objectives by aligning people and projects to achieve initiatives
  • Maintain an orderly and efficient office routine by prioritizing work activities, evaluating effectiveness and modifying activities if necessary
  • Answer patient calls, electronic messaging, letters and other correspondence as appropriate in an acceptable time frame
  • Maintain accurate personnel records and files pertaining to physician clinic and surgery calendars/schedules
Requirements:
  • Must be dynamic, energetic, and detail oriented
  • We are looking for a self-starter possessing strong interpersonal and organizational skills.
  • The applicant must have excellent verbal and written communication skills and the ability to multi-task
  • Complies with all Federal, State, HIPPA, and OSHA guidelines as well as organizational policies and procedures
  • Proficiency in Microsoft office software, especially Excel, Outlook, Word
  • Ability to support and implement new ideas and technology in daily workload to improve practice workflow
  • Prior medical/healthcare experience with at least one major EMR/EHR system, Availity, and familiarity with methods involved in obtaining prior authorizations and insurance eligibility is preferred
  • Must demonstrate superior customer service skills and communicating with patients in a courteous, professional, cooperative and respectful manner
  • Establishes and maintains effective working relationships with vendors, employees, other managers and physicians
  • Must provide two professional references including preferred mode of contact.

  • Patient Access Rep

    3 months ago

    Jacksonville, United States Unity Health Full time

    Job DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...

  • Patient Services Rep/Medical Assistant

    2 weeks ago

    Jacksonville, United States North Florida Surgeons Full time

    Come join the team at Jacksonville Sinus & Nasal Institute, Jacksonville's premier location for treatment and management of Sino-nasal disorders! A part of North Florida Surgeons and affiliated with Baptist Health, this new and growing practice of fellowship trained sinus surgeons is seeking a motivated and patient-centric care team to create a culture of...

  • Patient Access Rep, PRN, Jacksonville

    3 months ago

    Jacksonville, United States Unity Health Full time

    Job DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...

  • Patient Services Rep/Medical Assistant

    2 weeks ago

    Jacksonville, United States North Florida Surgeons Full time

    Come join the team at Jacksonville Sinus & Nasal Institute, Jacksonville's premier location for treatment and management of Sino-nasal disorders! A part of North Florida Surgeons and affiliated with Baptist Health, this new and growing practice of fellowship trained sinus surgeons is seeking a motivated and patient-centric care team to create a culture of...

  • Patient Access Rep, Jacksonville, Fulltime, 7a-3:30p

    7 days ago

    Jacksonville, United States Unity Health Full time

    Job DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...

  • Customer Service Relationship Rep

    2 months ago

    Jacksonville, United States Global Channel Management Full time

    About the job Customer Service Relationship Rep Customer Service Relationship Rep needs 1-3 years customer service, customer support or inside sales with Financial Services/Banking experience Customer Service Relationship Rep requires: Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a...

  • Admin / Customer Service Rep

    3 months ago

    Jacksonville, United States NorthPort Heating and Air Conditioning Full time

    Job DescriptionJob DescriptionNorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Admin / Customer Service Rep to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly. Are you a people person that makes everyone feel welcome?...

  • Financial services Customer Rep

    3 months ago

    Jacksonville, United States Global Channel Management Full time

    About the job Financial services Customer Rep Financial services Customer Rep needs 1-3 years customer service, customer support or inside sales, financial, banking experience Financial services Customer Rep requires: Onsite Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business...

  • Customer Service Rep

    3 days ago

    Jacksonville, United States ResourceMFG Full time

    summary Interested in working for a great company that will offer you a career path and great benefits?! Resource MFG is the answer you are looking for! At Resource MFG we are looking for a Customer Service Rep Pay rate up to $24per hour depending on experience Work Schedule: 8:00am to 4:30pm, Monday-Friday. Job Requirements: (include here desired skills)...

  • Financial services Customer Rep

    3 months ago

    Jacksonville, United States Global Channel Management Full time

    Financial services Customer Rep needs 1-3 years customer service, customer support or inside sales, financial, banking experience Financial services Customer Rep requires: Onsite Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment. Ability to quickly learn,...

  • Patient Care Transportation Driver

    3 months ago

    Jacksonville, United States Jax Patient Care Full time

    Job DescriptionJob DescriptionNOW HIRING DRIVERS for safe and secure transport and compassionate care of patients.Employment type: full-time patient care transportationCompetitive hourly rate, group health, dental, vision and 401k plans.Wheel Chair, Stretcher, Medical TransportMust have good driving record, drug test, safe driving course. Lifting and pushing...

  • Compassionate Patient Transport Operator

    2 weeks ago

    Jacksonville, Florida, United States Jax Patient Care Full time

    JOB TITLE: Compassionate Patient Transport Operator at JAX CAREEmployment type: Full-time patient transport servicesAttractive hourly compensation, inclusive of health, dental, vision, and retirement plansRequires a clean driving record, successful drug screening, and completion of a safe driving courseMinimum of 8 years of driving experience is mandatoryJAX...

  • Patient Care Transportation Specialist

    3 days ago

    Jacksonville, Florida, United States Jax Patient Care Full time

    Job DescriptionJob Summary: We are seeking a compassionate and reliable Patient Care Transportation Driver to join our team at Jax Patient Care. As a Patient Care Transportation Driver, you will be responsible for safely transporting patients to and from medical appointments, hospitals, and other healthcare facilities.Responsibilities:Transport patients in a...

  • Experienced Customer Service Rep

    3 months ago

    Jacksonville, United States Weather Engineers, Inc. Full time

    Job DescriptionJob DescriptionSeeking a long-term career opportunity with a respected company? Ready to bring your extensive customer service experience to a role that values your skills? If so, Weather Engineers, Inc., located in sunny Jacksonville, FL, is currently seeking an Experienced Customer Service Rep - CSR to join our team on a full-time basis!If...

  • Guest Services Rep Part

    3 weeks ago

    Jacksonville, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and...

  • Customer Service Rep(05181)

    9 hours ago

    Jacksonville, United States Domino's Pizza LLC Full time

    Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taught... but must bring a positive attitude!! We pride ourselves on making hot & fresh food, delivered to in a timely manner, Customer Service, Service, Restaurant, Retail, Customer

  • Customer Service Rep

    2 months ago

    Jacksonville, United States McKesson Cork Full time

    Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . *Google Analytics for Remarketing* and based on your past visits to our website. We may share this...

  • Patient Relations Rep

    2 months ago

    Jacksonville, United States UF Health Full time

    Overview: Full Time Position Sun-Mon 9:00am-7pm & Thursday-Friday 7:30am-6:30pm Performs under the supervision of the Patient Relations Manager or Supervisor . Patient Relations Representatives are responsible for facilitating a welcoming and supportive environment for patients and families visiting UF Health Jax and UF Health North hospitals and clinics....

  • Customer Service Rep

    3 months ago

    Jacksonville, United States McKesson Full time

    Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . *Google Analytics for Remarketing* and based on your past visits to our website. We may share this...

  • Healthcare Patient Scheduling Specialist

    2 months ago

    Jacksonville, United States The Patient Engagement Center Full time

    Job DescriptionJob DescriptionPassionate about improving healthcare experiences and creating meaningful patient relationships? Here's your chance to transform the healthcare industry!Join the vibrant and fast-paced team at Patient Engagement Solutions, a dynamic company pioneering the delivery of top-tier customer engagement services for medical...