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Spa Concierge for Luxury Spa
3 months ago
The Woodhouse Spas Houston Galleria has an immediate need for full-time and part-time Spa Concierges. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.
WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.
Requirements:
Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
Attend all staff meetings & huddles as required by your schedule
Must be a team player and enthusiastic contributor to servicing our guests
Must have the ability to multi-task
Must have reliable transportation
Responsibilities:
- Answers phones
- Welcomes each guest who enters the spa with a smile
- Confirm appointments daily
- Schedule appointments using the MEEVO software
- Prepare and finalize sale tickets
- Educate guests on spa services and retail products
- Orchestrates the spa schedule and ensures proper guest flow
- Rocks sales numbers by providing gift card and retail recommendations
- Ensures a positive, consistent guest experience
- Supports the Spa Director and entire spa team
- Is super organized and has an astute attention for detail, always making sure the place is tidy
- Abide by the handbook policies
Woodhouse Hospitality Perks include:
- Performance/pay review every 6 months
- Monthly retail bonuses
- Free spa services and discounts on all retail products
- Competitive Pay and Incentive programs
- Daily SPIFF opportunities = extra pay incentive
- Paid Vacations for Full Time Employees
- 401K and health plans for Full Time Employees
- Great opportunities for career advancement are currently available