Call Center Representative
1 month ago
Our Mission
We are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.
Agents provide potential and existing customers with exceptional services. They identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. This role will provide phone/and or computer-based support to customers to help resolve product issues, answer account and billing questions, or handle customer concerns for a nationwide wireless broadband network dedicated to public safety.
Pay Rate: $16.50 per hour with 20% shift differential for hours after 5PM and Saturdays & Sundays
General Responsibilities:
Inbound Agent takes calls from the inbound queue, triages the customer’s issue, and works to resolve. This is accomplished by collecting outstanding balances, correcting verification and eligibility issues, running troubleshooting, tracking, and placing orders, and addressing general customer questions.
Schedule Options: Sunday-Thursday or Tuesday-Saturday
11AM-7:30PM
11:30AM-8PM
12PM-8:30PM
12:30PM-9PM
Experience and Skills:
- Minimum 1-2 years of data entry and call center experience.
- MS Office Experience.
- Ability to multitask across multiple systems.
- Minimum of 2 years of inbound customer service experience.
- Customer Hours of operation could change at any time making flexibility a must.
You will be eligible for:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Tuition Reimbursement
- 401(k) or retirement plan
Sequential Tech - Join us on a journey of growth and opportunity- where your career can flourish from within We are a growing company where over 90% of our management was promoted from within
Powered by JazzHR
dEbMBErquI
-
Call Center Representative-US
1 week ago
Bethlehem, United States Sequential Technology International Full timeJob DescriptionJob DescriptionOur MissionWe are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.Agents provide...
-
Call Center Manager
4 weeks ago
Bethlehem, United States Master's Home Solutions Full time**About Us** Master's Home Solutions is a third-generation family-owned business specializing in home improvement services since 1957. We pride ourselves on delivering the highest quality in roofing, windows, siding, doors, bathrooms, and walk-in tub replacements. We are looking for an exceptional Call Center Manager to join our team and help us continue...
-
Call Center Representative 6.3.2024 Class
1 week ago
Bethlehem, United States Sequential Tech Full time**Our Mission** We are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core. Agents provide potential and existing...
-
Call Center Representative 6.3.2024 Class
5 days ago
Bethlehem, United States Sequential Tech Full timeOur MissionWe are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.Agents provide potential and existing customers...
-
Call Center Representative 6.3.2024 Class
7 days ago
Bethlehem, United States Sequential Tech Full timeJob DescriptionJob Description Our MissionWe are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.Agents provide...
-
Fitness Center Director
1 month ago
Bethlehem, United States Kirkland Village Full time**Position Details**: - FLSA Status: H - FTE: 1.0 = 75 hours per pay Full Time - Holidays: No Holidays - On Call: No - Schedule: 8am - 4:30pm - Shift: Days - Status: Full Time - Weekends: Occasional The Fitness Center Director is responsible for the direction and supervision of the Fitness Center and related programs. **Qualifications**: - Bachelor’s...
-
Fitness Center Director
2 weeks ago
Bethlehem, United States Kirkland Village Full timePosition DetailsFLSA Status: H FTE: 0.9 = 72 hours per pay Full Time Holidays: No Holidays On Call: No Schedule: 8am - 4:30pm Shift: Days Status: Full Time Weekends: Occasional The Fitness Center Director is responsible for the direction and supervision of the Fitness Center and related programs. Qualifications: Bachelor's degree in a health related science...
-
Fitness Center Director
3 days ago
Bethlehem, United States Kirkland Village Full timePosition DetailsFLSA Status: H FTE: 0.9 = 72 hours per pay Full Time Holidays: No Holidays On Call: No Schedule: 8am - 4:30pm Shift: Days Status: Full Time Weekends: Occasional The Fitness Center Director is responsible for the direction and supervision of the Fitness Center and related programs. Qualifications: Bachelor's degree in a health related science...
-
Entry Level Sales Representative
1 month ago
Bethlehem, United States Sunfinity Llc Full time**Benefits**: - Competitive salary - Opportunity for advancement - Training & development Sunfinity is a leading provider of solar energy solutions, committed to delivering sustainable and cost-effective energy solutions to homeowners and businesses alike. With a focus on innovation and customer satisfaction, we strive to make renewable energy accessible...
-
Bethlehem, United States Wurth Baer Supply Company Full timeWrth Baer Supply Companyis one of the nation's leading specialty wholesale distributors to the woodworking industry, offering an extensive inventory of decorative and functional hardware, tools, shop supplies, surfacing materials, board & panel products, and woodworking machinery. The company's annual revenue is roughly $385M and has 30 distribution...
-
Bethlehem, United States Wurth Baer Supply Company Full timeWürth Baer Supply Companyis one of the nation's leading specialty wholesale distributors to the woodworking industry, offering an extensive inventory of decorative and functional hardware, tools, shop supplies, surfacing materials, board & panel products, and woodworking machinery. The company’s annual revenue is roughly $385M and has 30 distribution...
-
Bethlehem, United States Wurth Baer Supply Company Full timeWürth Baer Supply Companyis one of the nation's leading specialty wholesale distributors to the woodworking industry, offering an extensive inventory of decorative and functional hardware, tools, shop supplies, surfacing materials, board & panel products, and woodworking machinery. The company’s annual revenue is roughly $385M and has 30 distribution...
-
Bethlehem, United States Wurth Baer Supply Company Full timeWrth Baer Supply Companyis one of the nation's leading specialty wholesale distributors to the woodworking industry, offering an extensive inventory of decorative and functional hardware, tools, shop supplies, surfacing materials, board & panel products, and woodworking machinery. The company's annual revenue is over $400M and has 30+ distribution locations...
-
Licensed Nursing Home Administrator
1 week ago
Bethlehem, United States Bethlehem South Nursing&Rehab - Bethlehem, PA Full timeGenesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference. Why Genesis? We improve the...
-
Nursing Home Administrator
1 week ago
Bethlehem, United States Bethlehem South Nursing&Rehab - Bethlehem, PA Full timeGenesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference. Why Genesis? We improve the...
-
Nursing Home Administrator
7 days ago
Bethlehem, United States Bethlehem South Nursing&rehab - Bethlehem Pa Full timeGenesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference. Why Genesis? We improve the...
-
Nursing Home Administrator
5 hours ago
Bethlehem, United States Bethlehem South Nursing&Rehab - Bethlehem, PA Full timeGenesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference. Why Genesis? We improve the...
-
Nursing Home Administrator
1 week ago
Bethlehem, United States Bethlehem South Nursing&Rehab - Bethlehem, PA Full timeJob DescriptionGenesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference.Why Genesis?...
-
Customer Experience Supervisor-FirstNet
1 month ago
Bethlehem, United States Sequential Technology International Full timeJob DescriptionJob DescriptionSchedule: Tuesday, Wednesday, Thursday, Friday 12:30p-9p & Saturday 2:30p-11p (may change so must be flexible and available during program HOOP 8a-11p daily)Supervisory Responsibilities: Provide purpose, direction, and motivation to teams, clarifies, and communicates project objectives and success criteria. Coordinates and...
-
Bethlehem, PA, United States Bethlehem South Nursing&Rehab - Bethlehem, PA Full timeGenesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference. Why Genesis? We improve...