Sales Manager

3 months ago


Miami, United States Now Hiring You, LLC Full time
Job DescriptionJob Description

Responsibilities

1. Supervision of Front Desk

Oversee opening and closing protocols

Check sales cash daily

Oversee cleanliness and order of the studio as it pertains to keeping a premium facility.

Ensure quality of sign up process is at a high standard to include studio tour and full explanation of services

Enforce company policies and procedures

Keep A frames updated

Oversee that the team goes to every classroom bi weekly when we have a new event


2. Staffing

Supervise and manage the front desk sales team

Manage timekeeping, including clock-ins and clock-outs

Issue staff write-ups when necessary

Ensure timely responses to clients within 24 hours via email and Vonage

Remind the team to add new clients to the members' group on the first Monday of every month

Monitor and ensure daily social media posts, targeting specific events

Implement strategies to enhance client communication and satisfaction

Conduct regular performance reviews and provide constructive feedback to the front desk sales team

Collaborate with marketing to align social media efforts with promotional events


3. Registrations

Manage and oversee new dancer registrations.

Develop and maintain an up-to-date class schedule.

Oversee registrations for special events.

Supervise and streamline member registration processes.

Implement and update registration systems for efficiency and accuracy.

Collaborate with marketing to promote registration for new classes and events.


4. Sales

Generate and send the Bonus Summary for all staff to Mady

Supply weekly sales quotas to the Reception team

Ensure the front desk meets daily sales quotas

Track and provide weekly updates on sales quotas to upper management

Manage and monitor sales calls, ensuring effective communication and follow-ups

Monitor that the front desk achieves the necessary sales for events

Analyze sales data to identify trends and areas for improvement

Collaborate with the marketing team to align sales strategies with promotional efforts

Conduct regular training sessions to enhance the sales skills of the front desk team




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