Team Lead, Client Engineering and Field Support

1 week ago


Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Supervise day-to-day operations of Field Support Technician Team. Ensure that the workload is distributed evenly and that service goals are achieved.
  • Lead by setting a good example - behavior consistent with words. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
  • Manage all of our AV processes
  • Develop our Desktop engineers
  • Order equipment for all IT necessities
  • Encourage creativity, risk-taking, and constant improvement amongst the team. Recognize and celebrate team and team member accomplishments and exceptional performance. Intervene when necessary to aid the group in resolving issues
  • Communicate clear instructions to team members and hold them accountable when goals and objectives are not met
  • Communicate to business clients, technical teams and management in a consistent manner making complex technical issues and solutions clear, simple and understandable

Qualifications

Must Have Qualifications:

  • 1-2 years of experience Desktop Engineer
  • Ability to create and manage packages and collections for central software management using SCCM.
  • Ability to create and manage packages and collections for central software management using SCCM.
  • Enterprise level Active Directory and group policy administration experience
  • Ability to actively collaborate with Field techs/server for Active Directory policy configuration and updates.
  • Exemplary communication skills and strong problem solving skills
  • Ability to work effectively and with minimal direct supervision


  • Pontiac, United States United Wholesale Mortgage Full time

    Job DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...

  • Test Engineer

    7 days ago


    Pontiac, Michigan, United States Manpower Engineering Full time

    Our client, a leading innovator in the Automotive Industry, is seeking a talented Test Engineer to join their Test Automation and Calibration development group. As a Test Engineer, you will be responsible for developing and executing tests in a world-class facility, playing a key role in bringing next-generation vehicles to life.Job Title: Test...


  • Pontiac, United States Lee Industrial Contracting Full time

    Founded in 1989, Lee Industrial Contracting is a 100% employee-owned company based in Pontiac, Michigan. We are the premier industrial contractor of choice for a broad variety of equipment installation, construction, and service projects. As employee-owners, we all strive to demonstrate the core values of Safety, Teamwork, Integrity, and Dedication each and...


  • Pontiac, United States Lee Industrial Contracting Full time

    Founded in 1989, Lee Industrial Contracting is a 100% employee-owned company based in Pontiac, Michigan. We are the premier industrial contractor of choice for a broad variety of equipment installation, construction, and service projects. As employee-owners, we all strive to demonstrate the core values of Safety, Teamwork, Integrity, and Dedication each and...


  • Pontiac, United States Lee Industrial Contracting Full time

    Founded in 1989, Lee Industrial Contracting is a 100% employee-owned company based in Pontiac, Michigan. We are the premier industrial contractor of choice for a broad variety of equipment installation, construction, and service projects. As employee-owners, we all strive to demonstrate the core values of Safety, Teamwork, Integrity, and Dedication each and...


  • Pontiac, United States Lee Industrial Contracting Full time

    Founded in 1989, Lee Industrial Contracting is a 100% employee-owned company based in Pontiac, Michigan. We are the premier industrial contractor of choice for a broad variety of equipment installation, construction, and service projects. As employee-owners, we all strive to demonstrate the core values of Safety, Teamwork, Integrity, and Dedication each and...


  • Pontiac, United States Qualified Professional and Technical Full time

    Job DescriptionJob DescriptionAerospace Systems Lead Safety Engineer DIRECT HIRERelocation Assistance Available120-165KRequirement: Must hold Aerospace ExperienceRequired: US Citizenship Our client is a privately owned leader in the aerospace industry that develops and manufactures jet engines for commercial and military applications. They are an entity that...


  • Pontiac, United States United Wholesale Mortgage Full time

    The Network Team Lead provides direction, guidance and instruction for a team of Network Engineers & Administrators.  The Network Team Lead will work with internal and external clients to maintain, analyze, and resolve technical issues of Network Infrastructure & related supporting software platforms.  This position requires a highly technical person that...


  • Pontiac, United States United Wholesale Mortgage Full time

    The Network Team Lead provides direction, guidance and instruction for a team of Network Engineers & Administrators.  The Network Team Lead will work with internal and external clients to maintain, analyze, and resolve technical issues of Network Infrastructure & related supporting software platforms.  This position requires a highly technical person that...

  • Quality Engineer

    1 month ago


    Pontiac, United States InDepth Engineering Solutions Full time

    Job DescriptionWarranty Quality Analyst - Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing and quality...


  • Pontiac, United States United Wholesale Mortgage Full time

    As a Team Lead at UWM, you will work in a fast-paced, results-driven environment and be responsible for setting the direction for the telecom services team. You will be part of building and supporting an enterprise class Cisco Call Manager environment.  We are looking for the industry’s best people who, on top of unparalleled leadership and communication...


  • Pontiac, United States United Wholesale Mortgage Full time

    As a Team Lead at UWM, you will work in a fast-paced, results-driven environment and be responsible for setting the direction for the telecom services team. You will be part of building and supporting an enterprise class Cisco Call Manager environment.  We are looking for the industry’s best people who, on top of unparalleled leadership and communication...

  • Quality Engineer

    4 weeks ago


    Pontiac, United States InDepth Engineering Solutions Full time

    Job Description Warranty Quality Analyst - Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing and quality...

  • Quality Engineer

    3 days ago


    Pontiac, United States InDepth Engineering Solutions Full time

    Job Description Warranty Quality Analyst - Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing and quality...


  • Pontiac, United States United Wholesale Mortgage Full time

    Job DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...


  • Pontiac, United States United Wholesale Mortgage Full time

    Job DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...

  • Quality Engineer

    7 days ago


    Pontiac, Michigan, United States InDepth Engineering Solutions Full time

    Job Description Warranty Quality Analyst - Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing and quality...

  • Controls Engineer

    4 weeks ago


    Pontiac, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Controls Engineer (also known as Automation Engineer, Electrical Controls Engineer), you'll be tasked with optimizing assembly lines and test equipment, troubleshooting as needed, and updating electrical, pneumatic, and hydraulic drawings. You'll also maintain PLC & HMI programs to enhance plant productivity....

  • Controls Engineer

    1 month ago


    Pontiac, United States Path Engineering Full time

    Role As a Controls Engineer (also known as Automation Engineer, Electrical Controls Engineer), you'll be tasked with optimizing assembly lines and test equipment, troubleshooting as needed, and updating electrical, pneumatic, and hydraulic drawings. You'll also maintain PLC & HMI programs to enhance plant productivity. The role involves ensuring the plant...

  • Controls Engineer

    3 weeks ago


    Pontiac, United States Path Engineering Full time

    Role As a Controls Engineer (also known as Automation Engineer, Electrical Controls Engineer), you'll be tasked with optimizing assembly lines and test equipment, troubleshooting as needed, and updating electrical, pneumatic, and hydraulic drawings. You'll also maintain PLC & HMI programs to enhance plant productivity. The role involves ensuring the plant...