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Patient Access Representative
3 months ago
If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest-growing pediatric practice in the Lowcountry. Join us at the Coast
Benefits and Perks:
· Medical, Rx, Dental, Vision
· HSA, HRA, HIA
· Telehealth
· Life & Disability
· Employee Assistance Program
· Paid holidays and vacation
· 401k
· Convenient Locations & free parking
· Paid Volunteer Opportunities
· Education Assistance: CPA is partnered with the NHA and able to provide NCCA-accredited healthcare certifications at no cost to our employees
Patient Access Representative Responsibilities to Include:
- Receives all inbound calls from current and potential patients
- Schedule and coordinate patient appointments, following company protocol, procedures, and provider scheduling templates
- Schedule patient appointments with the proper provider in the appropriate location
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Updates existing patient demographics by collecting detailed patient information including personal and financial information
- High school diploma or equivalent.
- Prior medical practice experience preferred.
- Working knowledge of computer applications. Prior experience with EMR preferred.
- Ability to speak, read and write effectively.
- Ability to work independently without direct supervision.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
- Flexible scheduling availability required