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Assistant Program Supervisor

3 months ago

Sioux Falls, United States Children's Home Society of South Dakota Full time
Job DescriptionJob DescriptionDescription:

Work for Good. Do you want a career with meaning and purpose? Children’s Home Society is one of South Dakota’s leaders in providing services to vulnerable children, women, and families.


As part of Children's Home Society, you will truly Work for Good every day—helping to change the world one day at a time, one child at a time, one woman, one family, one smile, hug, and heart at a time.


Children’s Home Shelter for Family Safety, a program of Children’s Home Society, in Sioux Falls, SD is currently seeking an Assistant Program Supervisor to supervise activities of a team of direct care employees within the program.


What You’ll Do:

  • Client Relations: Ensure physical, emotional, and safety needs of clients are met. Approve, deny or terminate adult and child shelter stays as necessary. Provide direct crisis intervention and case management services to adult and child victims of abuse.
  • Team Management: Participate in recommendations for hiring and terminations of assigned staff. Coordinate daily shift activities, including but not limited to, assignment of staff to children in care, completing meal counts, administering medication to children in placement, and coordinating transportations. Assign and monitor staff case loads. Assist with ensuring shifts are covered and scheduling needs. Conduct daily shift change meetings. Set performance expectations, monitor performance and conduct performance appraisals for assigned staff.
  • Outreach Services: Make appropriate referrals. Communicate and coordinate with DSS, placing agencies, and community partners.
  • Data Management: Complete necessary forms and documentation. Conduct regular reviews of client files and follow up with staff regarding concerns. Maintain client paperwork/files.
  • Program Management: Ensure compliance with Agency policy and all required regulatory standards. Ensure safe childcare practices are utilized. Assist in keeping the shelter clean and orderly. Serve in on-call rotation as assigned.
  • Professional Development: Attend required meetings. Complete required annual training. Maintain required certifications and proficiencies.
  • Training: Assist in training new and existing employees, interns, and volunteers. Plan and facilitate team meetings.
  • Safety, Policies and Procedures: Ensure safety standards and infection control policies are followed.


What We'll Love About You:

  • Must be able to effectively lead and support direct reports to achieve expected results and to develop positively and realistically in their career goals. Assists in defining performance expectations. Communicates Agency philosophy and vision.
  • Must be able to fulfill the responsibilities of the position with little or no supervision and under often stressful conditions. Assesses priorities and changing needs and directs others accordingly. Makes prudent decisions, recommends policies and procedures and provides direction and leadership.
  • Must be able to provide courteous, personal attention to promote individual client satisfaction and the public perception and reputation of the Agency.
  • Must be able to get important points across and understand the needs of children. Listens carefully to complex issues in order to effectively respond.
  • Must be able to conduct oneself in a manner that promotes professionalism and teamwork throughout the Agency, setting an example for others to follow. Responsibility for highly confidential and sensitive information requires ethics and professionalism beyond reproach.

Schedule:

Week 1:

Monday 7:00am-5:00pm, Tuesday 7:00am-5:00pm, Friday 1:00pm-11:00pm, Saturday 1:00pm-11:00pm

Week 2:

Sunday 1:00pm-11:00pm, Tuesday 7:00am-5:00pm, Wednesday 7:00am-5:00pm, Thursday 7:00am-5:00pm


Compensation: $21.00/hr + up to a $2/hr shift differential


Benefits:

  • Health Benefits: Two health insurance options – Traditional Plan & High Deductible Health Plan with HSA (automatic employer contribution with enrollment in a HDHP). Vision. Dental.
  • Additional Benefits: Employer paid Group Life Insurance and Accidental Death & Dismemberment (AD&D), Short Term & Long-Term Disability. Additional Voluntary Life, Critical Illness, and Accident plans. Employee Assistance Program.
  • Student Loan Payments & Tuition Reimbursement: Qualifying employees are eligible for up to $200 per month in Tuition Reimbursement or Student Loan Repayment
  • Paid Time Off: Generous PTO package. 10 paid holidays. 8 hours “Day of Service” for volunteering in the community.
  • Employee Referral Bonus: Current employees who refer an employee to work at CHS can earn up to $1,000 bonus.
  • Retirement: Qualifying employees receive a guaranteed employer contribution with 100% vesting.
Requirements:

Qualifications:

  • Education: Bachelor’s Degree in Social Work, Education, or Human Services field preferred.
  • Experience: Supervisory experience preferred. Three years experience in human services preferred. References that can depict level of interest in working with individuals in crisis situations.
  • Licensure: Valid driver’s license preferred.
  • Knowledge of and ability to use personal computers and software utilized by the office.


Physical Demands and Work Environment:

Environment focused on care of individuals in crisis situations. The employee is regularly required to bend and sit on the floor. Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee must be able to physically restrain a child in ways taught by the Agency while being able to verbally communicate to the child and other staff.


*Must successfully complete all required background/pre-employment checks. EEO/AA.