Patient Service Representative I

4 weeks ago


Webster, United States CLS Health PLLC Full time
Job DescriptionJob DescriptionDescription:

About CLS Health


CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians


We are Looking for:

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.


Responsibilities:

  • Greet patients and visitors in a friendly and welcoming manner
  • Verify patient information, including insurance coverage and personal information
  • Collect co-pays and other fees from patients at the time of service
  • Ensure the referrals are in the patient's chart before the patient comes in
  • Maintain patient records and ensure that they are accurate and up to date
  • Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
  • Handle patient complaints and resolve issues in a professional manner
  • Perform other administrative tasks as needed

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Requirements:
  • High school diploma or equivalent
  • Experience in a medical office or customer service environment preferred
  • Must be bi-lingual (Spanish speaking)
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Strong attention to detail and accuracy
  • Proficiency in Microsoft Office and other computer applications
  • Knowledge of medical terminology and insurance billing preferred


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