Social Services Manager

4 weeks ago

Mechanicsburg, United States Messiah Lifeways Full time
Job DescriptionJob Description

Social Services Manager

Messiah Lifeways is an award-winning non-profit organization that provides a network of services for adults 55 and better in the Central Pennsylvania region.

Together, we can live - Life. Embraced.


Job Title: Social Services Manager

Status: Full Time Days

Shift/Hours: 8am-4:30pm, No Weekends

Messiah Lifeways Offers a Robust Benefit Package for Team Members Including:

  • Next Day Pay Option for Hourly Team Members
  • Medical Coverage for Full Time Team Members
  • FREE Vision and Dental Coverage for Full Time Team Members
  • Prescription Plan for Full Time Team Members
  • Health Savings Account Option for Full Time Team Members
  • Flexible Spending Account Option for Full Time Team Members
  • Educational Assistance
  • Paid Time Off and Sick Time for Full Time Team Members
  • Referral Bonus Opportunities
  • Team Member Recognition Program
  • Retirement Savings Option with Employer Match available for Full Time and Part Time Team Members
  • Free Access to On-site Gym
  • Organizational Growth Opportunities
  • Work-Life Services Such as Financial Planning, Time and Stress Management, and More

What do I need as a Social Services Manager with Messiah Lifeways?

  • Minimum of a bachelor's degree in social work or a bachelor's degree in a human services field including, but not limited to, sociology, gerontology, special education, rehabilitation counseling, and psychology.
  • One year of supervised social work experience in a health care setting working directly with individuals.
  • One year of Long-Term Care experience preferred.
  • One year of Supervisory experience preferred.

What will I do as a Social Services Manager with Messiah Lifeways?

  • Supervise Nursing Care Social Workers, coordinate social work responsibilities, and update Social Workers.
  • Coordinate communication between Social Workers and the Welcome Center throughout the levels of care.
  • Provide nursing casework to residents and their families as social and emotional problems or needs arise.
  • Help residents and families to understand, accept, and aid in following
  • recommendations planned to restore residents to optimum social, emotional, and physical adjustment within their capacity.
  • Assess residents' social needs, participates as a team member in devising resident's plan of care, and lead care planning meetings on behalf of residents with staff from this facility and/or other community agencies.
  • Prepare Social Service Initial Evaluations, PTSD evaluations, keep Social Service Progress Notes, and Discharge Plan on nursing residents, including the nature of social needs and how they are being met.
  • Complete sections C, D, E, Q & V of the MDS and care plan according to resident interviews and care area assessments.
  • Participate on various committees planning facilities programs as well as policies and procedures; observe current policies and inform administration of gaps in programs.
  • Implement and/or oversee admission procedure and orientation of residents and their families.
  • Provide information and referral service to the resident families as a part of discharge casework.
  • Responsible for oversight and proper implementation of all aspects of discharge planning.
  • Coordinate all efforts to assure a safe and proper discharge.
  • Participate in determining appropriate level of care for residents.
  • Advocate for residents' rights.
  • Keep up to date with legislation, trends, ideas, resources, and facilities related to field/
  • Lead a Support Group, as needed, for the community and families of residents.
  • Act as a resource person regarding long-term care, the aging process, and the complications of aging to various community groups and all staff.
  • Follow emergency procedures and respond rapidly and appropriately to emergencies ensuring the safety of the residents and staff.
  • Follow proper procedures and promote safe work practices in order to maintain a safe working environment.
  • Work cooperatively and productively with others, including residents, families, and other employees.
  • Willingness to work under direction and supervision.
  • Confidentiality regarding resident information must be maintained in strict confidence, as well as other information pertaining to the business of Messiah Lifeways.
  • Listen to and assist residents/families in the completion of grievance/concern forms.
  • Social Services Manager specifically facilitates resolutions of grievances/concerns as the Grievance Officer;
    • Review form for completion of information.
    • Notify appropriate departments to ensure family/resident is contacted.
    • Review grievance/concern form with Assistant Nursing Home Administrator.
    • Log grievance/concern form.
    • Sign/date form and log completion within seven days of filing.
  • Additional duties and tasks as assigned by the Nursing Home Administrator.
  • Responsible for recruiting, interviewing, hiring, disciplinary actions, performance reviews and terminations of the Social Work staff.
  • Create a quarterly family newsletter to be sent to all families of nursing residents.
  • Manage lost/missing item log and handle any reimbursements that result from said missing item.
  • Coordinates and leads psychotropic IDT meetings.
  • Is familiar with policies in relation to social work (ie. grievances, room moves, expectation meetings, etc.).
  • Enrolls residents in dental care services, manage list for visits, follow up with consult sheets.
  • Send referrals for various services such as behavioral health needs, hospice services etc.
  • Is familiar with nursing care regulations as they apply to social work
  • Performs audits of social work activities to ensure compliance and reports findings to QAPI.
  • Ability to exhibit the following core competencies required by members of Organizational Council:
  • Messiah Lifeways Operating Culture
    • Embraces Messiah Lifeways Core Values.
    • Embraces Messiah Lifeways Operating Standards.
    • Embraces Messiah Lifeways Business Ministry Model.
  • Building Great Teams
    • Recruits and retains great team members.
    • Assures that the team is healthy.
    • Engages in group decision-making.
    • Develops trusted external networks.
  • Management and Budgeting
    • Understands regulations impacting the Village in areas impacted by the department's performance and develops systems to assure compliance.
    • Department plans and goals are documented in writing and linked to the Policies and Procedures and strategic goals of the Village.
    • Develops and monitors budgets based on professional experience and data.
    • Effectively manages multiple projects to completion on time and on budget.
  • Communications
    • Exercises excellent meeting management skills.
    • Residents, clients, family members and others experience effective communication.
    • Employees experience effective communication.
  • Technology Skills
    • Demonstrated proficiency in Microsoft Office Suite.
    • Demonstrated proficiency in data management.
    • Demonstrated proficiency in the use of Microsoft Outlook and email.
    • Demonstrated proficiency to browse the web to locate work-related information.

Messiah Lifeways is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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