Current jobs related to Client Service Manager - Mechanicsburg - Valenz

  • Office Administrator Client Concierge

    2 months ago

    Mechanicsburg, United States LeTort Trust Full time

    Job Title: Office Administrator Client ConciergeLocation: Mechanicsburg, PA (In person)About Us:LeTort Trust is a Private Trust Company providing full-service retirement plan design and management for closely held businesses and multi generation family wealth planning. Our objective is to provide coordinated estate planning, financial, and fiduciary...

  • Office Administrator Client Concierge

    2 months ago

    Mechanicsburg, United States LeTort Trust Full time

    Job Title: Office Administrator Client ConciergeLocation: Mechanicsburg, PA (In person)About Us:LeTort Trust is a Private Trust Company providing full-service retirement plan design and management for closely held businesses and multi generation family wealth planning. Our objective is to provide coordinated estate planning, financial, and fiduciary...

  • Office Administrator Client Liaison

    2 months ago

    Mechanicsburg, Pennsylvania, United States LeTort Trust Full time

    About LeTort TrustLeTort Trust is a Private Trust Company providing comprehensive retirement plan design and management services for closely held businesses and multi-generation family wealth planning.Job DescriptionWe are seeking a highly motivated and detail-oriented Office Administrator/Client Concierge to join our team in Mechanicsburg, PA. As a Private...

  • Office Administrator Client Liaison

    3 weeks ago

    Mechanicsburg, Pennsylvania, United States LeTort Trust Full time

    Job Title:Office Administrator Client ConciergeAbout Us:LeTort Trust is a Private Trust Company providing comprehensive retirement plan design and management for closely held businesses and multi-generation family wealth planning.We offer coordinated estate planning, financial, and fiduciary services, integrating a family office model with personalized...

  • Office Administrator Client Liaison

    4 weeks ago

    Mechanicsburg, Pennsylvania, United States LeTort Trust Full time

    Job Title: Office Administrator Client ConciergeLocation: Mechanicsburg, PAAbout Us:LeTort Trust is a Private Trust Company providing comprehensive retirement plan design and management for closely held businesses and multi-generation family wealth planning. Our objective is to provide coordinated estate planning, financial, and fiduciary services,...

  • Customer Service

    3 weeks ago

    Mechanicsburg, United States Elements Massage Full time

    Overview If you're looking for a sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage in Mechanicsburg is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current...

  • Tax Manager

    1 week ago

    Mechanicsburg, Pennsylvania, United States Trout CPA Full time

    Job OverviewTrout CPA is a leading accounting and consulting firm dedicated to delivering exceptional service to our clients. We are seeking an experienced Tax Manager to join our dynamic team.The ideal candidate will have a strong background in tax compliance and planning, as well as experience in managing client relationships and leading a team. They will...

  • Customer Service

    3 months ago

    Mechanicsburg, United States Elements Massage Full time

    Overview: If youre looking for a sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage in Mechanicsburg is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current...

  • Financial Services Professional

    2 days ago

    Mechanicsburg, Pennsylvania, United States uFinancial Group Full time

    Job OverviewuFinancial Group is seeking a skilled Financial Services Professional to join our team as a Wealth Management Advisor.This role offers a unique opportunity to build a successful investment practice while enjoying the support and resources of a established financial services firm.As a Wealth Management Advisor, you will work closely with senior...

  • Tax Manager

    1 month ago

    Mechanicsburg, Pennsylvania, United States Trout CPA Full time

    Job OverviewTrout CPA is a leading accounting and consulting firm dedicated to delivering exceptional service to our clients. With a diverse portfolio of clients, we pride ourselves on our integrity, professionalism, and commitment to fostering a collaborative and supportive work environment.We are seeking an experienced and motivated Tax Manager to join our...

  • Service Operations Manager

    3 days ago

    Mechanicsburg, Pennsylvania, United States Lawrence Chevrolet Full time

    Job DescriptionWe are seeking a highly skilled Service Department Manager to oversee the success and profitability of our entire service department.At Lawrence Chevrolet, we value honesty, integrity, and a commitment to customer satisfaction.Key responsibilities include:Leading a team of service professionals to deliver exceptional customer...

  • Risk Management Director

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States Alera Group Full time

    Job Title: Director of Risk ManagementAlera Group is a leading broker of US business, passionate about our clients' success in Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. We offer national resources combined with local service through our network of offices nationwide.The Director of Risk Management will...

  • Financial Services Professional

    3 days ago

    Mechanicsburg, Pennsylvania, United States uFinancial Group Full time

    Job DescriptionAs a financial planner with uFinancial Group, you will have the opportunity to build an independently owned financial services practice, encompassing wealth management, risk management, and financial planning strategies for your clients.You will partner with senior advisors to assist with their lower-level clients, develop and maintain...

  • Director of Risk Management

    3 weeks ago

    Mechanicsburg, United States Alera Group Full time

    Job Description Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to...

  • Customer Service Representative

    1 month ago

    Mechanicsburg, Pennsylvania, United States Elements Massage Full time

    OverviewWe are seeking a highly motivated and engaging individual to join our team as a Customer Service Representative at Elements Massage in Mechanicsburg. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and promoting our Elements Wellness Program to potential clients.ResponsibilitiesInform clients...

  • Risk Management Director

    3 weeks ago

    Mechanicsburg, Pennsylvania, United States Alera Group Full time

    Job Title: Director of Risk ManagementAlera Group is a leading provider of risk management services, and we are seeking a highly skilled Director of Risk Management to join our team.Job Summary:The Director of Risk Management will be responsible for providing risk management direction and oversight on client accounts, maintaining relationships with clients,...

  • Audit Manager

    4 weeks ago

    Mechanicsburg, Pennsylvania, United States RKL Full time

    Audit Manager Job DescriptionThe Audit Manager plays a pivotal role in overseeing the audit process, providing valuable insights to clients, and driving business growth. This position requires a strong leader who can manage risk, improve business performance, and foster a culture of excellence.Key Responsibilities:Lead and supervise audit engagements across...

  • Audit Manager

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States RKL Full time

    About the RoleThe Audit Manager plays a critical role in overseeing the audit process, helping clients solve complex business issues from strategy to execution. This individual provides valuable insights in managing risk and improving business performance and overall financial reporting processes. They are responsible for Associates' professional development...

  • Director of Risk Management

    3 weeks ago

    Mechanicsburg, United States Alera Group Full time

     Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national...

  • Director of Risk Management

    4 weeks ago

    Mechanicsburg, United States Alera Group Full time

     Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national...

Client Service Manager

3 months ago

Mechanicsburg, United States Valenz Full time
Job DescriptionJob Description



Valenz® Health simplifies the complexities of self-insurance for employers through a steadfast commitment to data transparency and decision enablement powered by its Healthcare Ecosystem Optimization Platform. Offering a strong foundation with deep roots in clinical and member advocacy, alongside decades of expertise in claim reimbursement and payment validity, integrity, and accuracy, as well as a suite of risk affinity solutions, Valenz optimizes healthcare for the provider, payer, plan, and member. By establishing “true transparency” and offering data-driven solutions that improve cost, quality, and outcomes for employers and their members, Valenz engages early and often for smarter, better, faster healthcare.
 

About Our Opportunity: 

As a Client Service Manager (aka Client Relationship Manager), you will play a crucial role in our close-knit team by supporting new groups as they implement our KISx Card program into their benefits offerings. You will ensure client success by fostering strong relationships, maximizing program utilization, and developing strategic plans to drive client satisfaction. You will work closely with brokers, captives, and HR Managers to ensure smooth integration, provide ongoing education and support through virtual employee webinars and oversee onboarding and program changes. This is not a sales position—it’s an opportunity to leverage your expertise to help our clients thrive through relationship-building, education, and strategic planning. 

To be successful in this role, you’ll have a background in client management, customer success or HR with a talent for building strong relationships. 

Things You’ll Do Here:  

  • Facilitate virtual employee webinars and provide employers with the information they need to successfully implement the KISx Card program. 
  • Build and maintain strong customer relationships through proactive day-to-day engagement. 
  • Manage service delivery expectations with customers, clients, and other key partners. 
  • Collaborate with internal teams to develop and execute strategies that boost program utilization and expand the reach of the KISx Card. 
  • Lead internal cross-functional initiatives and external customer activities to improve client program utilization. 
  • Manage and deliver customer reporting, including quarterly reports to client groups. 
  • Develop and deliver contractual reporting requirements. 
  • Analyze employee engagement data to identify trends and opportunities for improvement. 
  • Oversee the onboarding process for new customers and manage service and program changes for existing customers. 
  • Prepare and lead on-site and virtual implementations and training sessions 
  • Plan and conduct customer utilization status meetings, including agenda development, facilitation, and follow-up on action items. 
  • Partner with internal teams and customers to develop a comprehensive marketing and engagement strategy. 

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. 

What You’ll Bring to the Team: 

  • 3+ years of experience in client relationship management and/or HR experience 
  • Experience in leading webinars and virtual meetings. 
  • Strong communication and interpersonal skills. 
  • Ability to analyze data and identify trends. 
  • Excellent organizational and multitasking abilities. 
  • Ability to work collaboratively with internal and external stakeholders. 

A plus if you have: 

  • Bachelor’s degree 

Where You’ll Work 

This is an in-office role Our office is located at 1 Kacey Ct, Ste 100 in Mechanicsburg, PA. 

 

Why You Will Love Working Here

We offer employee perks that go beyond standard benefits and compensation packages – see below

At Valenz, our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. We want everyone engaged within our ecosystem to be strong, vigorous, and healthy. You’ll find limitless growth opportunities as we grow together. If you're ready to utilize your skills and passion to make a significant impact in the healthcare self-funded space, Valenz might be the perfect place for you

 

Perks and Benefits

  • Generously subsidized company-sponsored Medical, Dental, and Vision insurance.
  • Spending account options: HSA, FSA, and DCFSA
  • 401K with company match and immediate vesting.
  • Flexible working environment.
  • Generous Paid Time Off to include Vacation, Sick, and Paid Holidays.
  • Paid maternity and paternity leave.
  • Community giveback opportunities, including paid time off for philanthropic endeavors.

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Powered by JazzHR

TuxL0xGaDv