Practice Operations Supervisor-OBGYN Crystal Lake Full Time Days
1 month ago
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description**This is a Full Time position at 40 hours per week and requires travel to the various locations. Schedule is Monday through Friday, 8a-4:30p. This individual will oversee the front desk staff in our region (4 locations) and is also responsible for answering day to day operations questions, end of day deposits, staff schedules, Physician on call schedule.**
The Practice Operations Supervisor reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- Coordinates activities of the practice in consultation with the practice administrator and/or medical director.
- Responsible for supervision, hiring, training, teaching, coaching and scheduling of staff.
- Contributes to the development and implementation of policies and procedures.
- Will have comprehensive knowledge of RMG patients needs and will work to ensure smooth and efficient delivery of care, including problem resolution.
- Will have comprehensive knowledge of CPT and ICD coding and health insurance patient billing. The position is an integral part of the practice leadership.
Required:
- 2 years of Medical Office Experience
- Proficient with Microsoft Office.
Preferred:
- 3-5 years of previous supervisory experience preferred, or comparable experience.
- Associate's degree in business or healthcare related field.
- Ability to communicate in English, both verbally and in writing.
- Excellent interpersonal skills.
- Ability to assess and determine situations requiring an interpreter and to use the interpreter services effectively.
- Thorough understanding of Medicare, Medicaid, HMO's, PPO's, private insurance companies.
- Understanding of ICD-9 and CPT coding.
- Familiar with practice management systems and data entry skills.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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