Jira Developer/Admin

2 months ago


Naples, United States Vets Hired Full time
Job DescriptionJob Description

Essential Duties and Responsibilities:

  • Participate in application configuration, analysis, management, and maintenance in an enterprise environment, including (where applicable):
    • Access administration and user onboarding.
    • Issue resolution, patching, and performance monitoring.
    • Reliability, backup, disaster recovery, and business continuity.
    • Monitor system logs for unusual activity and escalate or make recommendations for resolution.
    • Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
  • Support user training activities.
  • Adhere to Quality System Procedures and Change Control.
  • Provide application end user support.
  • Respond, resolve, or escalate reported incidents.
  • Under management direction, may participate as SME for audits.
  • Responsible for coordinating application needs from back-end platforms through user interface.
  • Ensure stability, integration, and integrity of production systems.
  • Complete all QA Non-Conformance and Corrective Actions in a timely manner, as required.
  • Participate in assessment of application security and identity management requirements, where applicable.



Education/ Experience

  • Bachelor's degree required
  • 5 + years of relevant work experience required

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