![John Mcgee - State Farm Agent](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
John McGee State Farm Agency is looking to add a Part-Time Customer Service Associate to our team here in Medina, OH, just off Medina Square. An Ohio Property and Casualty License is required for this role. The ability to be a dependable member of our team is essential. The ideal candidate will need to be comfortable with 4-5 days per week for a total of approximately 20 hours.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Current Ohio Property and Casualty License
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Hourly pay of $20/hour
- Growth potential/Opportunity for advancement within my office
- Valuable career-building experience
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