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Part-Time Receptionist

2 months ago

San Mateo, United States Cypress Lawn Part time
Job DescriptionJob DescriptionDescription:

Cypress Funeral Services - Sneider & Sullivan & O’Connell’s Funeral Home is seeking compassionate and motivated individual for the receptionist position. This role is part-time, minimum 16 hours per week.

  • Greet and receive client families and visitors of the funeral home
  • Maintaining a friendly, empathic attitude, while providing assistance and guidance.
  • Receive incoming telephone calls and assist callers with any questions or comments in a polite and professional manner, with a goal to meet or exceed internal and external customer expectations; direct calls to appropriate team members and resolve calls when possible.
  • Provide information associated with services on schedule.
  • Maintain a comfortable environment, providing beverages and other amenities for the client families as needed.
  • Perform a variety of clerical and other tasks, as necessary.

Requirements:

  • High level of integrity and interpersonal skills to handle sensitive and confidential situations; position continually requires demonstrated poise, tact, and diplomacy.
  • Professional communication skills, both orally and in writing.
    Attention to detail, with the ability to accurately take messages and information.
  • Ability to multi-task, set priorities and work independently.
  • Ability to work a flexible schedule, including some weekends.
    Excellent computer skills, and working knowledge of standard office equipment.
  • High school diploma or GED equivalence.
  • Previous clerical and/or customer service experience preferred.
  • Fluent in English; and Cantonese/Mandarin or Spanish speaking strongly preferred.