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NYC - Security Operation Center (SOC) Operators
4 months ago
Doyle Security Services, Inc. (DSS) is seeking an experienced Security Operation Center (SOC) Operators Midtown Manhattan.
Pay Rate: $23.00 - $24.00 an hour
SCHEDULES AVAILABLE:
- Schedule 1: Friday to Monday 0000-0800
JOB SUMMARY:
SOC Operator, you are responsible for monitoring a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for a variety of facilities. As a SOC Operator you are continuously monitoring and improving the security posture of our client while detecting, analyzing, and responding to incidents.
You will be working from the client's location performing a centralized function, utilizing security processes, and technology to continuously monitor and improve protection. Your responsibility is to prevent unauthorized access, detect, analyze, document, and respond to incidents. May perform other tasks as required by client.
ESSENTIAL FUNCTIONS:
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from supervisors or authorized company representatives.
Education/Experience:
High School Diploma or G.E.D., and 2 years of related training or experience, including sufficient to meet the requirements of position, or an equivalent combination of college education and experience, as determined by the company. CCure 9000 software familiarity or equivalent system a plus.
Competencies (as demonstrated through experience, training, and/or testing):
- Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements.
- Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assignment.
- Knowledge of security operations and procedures.
- Knowledge of supervisory practices and procedures.
- Ability to supervise staff, including assigning work and providing training and discipline.
- Ability to provide positive direction and motivate performance.
- Understanding of a variety of security and safety devices and controls
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
- Ability to track and maintain schedule assignments.
- Ability to be an effective team member.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Courteous telephone manner.
- Ability to adapt to various changes in SOC protocols.
- Good organizational skills.
- Strong customer service and results orientation.
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
EOE/Minorities/Females/Vet/Disability Doyle Security Services, In. is an Equal Opportunity Employer committed to hiring a diverse workforce.
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