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Front of House Manager

3 months ago

Saint Paul, United States Chick-fil-A Maplewood Full time
Job DescriptionJob Description

Front of House Manager

Our Leadership Team

All leadership must accept that they are here to serve the team. Leaders need to exemplify our Core Values and understand the Vision for the business. Leaders must assist in training and holding standards as they change/improve.

Qualifications

The Manager should have all Team Member training completed in order to meet Chick-fil-A Standards in the whole restaurant. Managers should drive training, growth and EXCELLENCE in all shift operations.

Manager Level Requirements

Managers are responsible for making sure our vision of EXCELLENCE is executed daily, even when no other leader is present.

Areas of focus:

  1. Training: The manager must be a positive reinforcer of Chick-fil-A standards and store vision/core values.

  2. Cleanliness: The store should be maintained at a wipe-clean state and residue should not be allowed to buildup to where scrubbing is needed. Checklists.

  3. Personal growth: Managers must seek feedback and push themselves to higher levels as the store and business grows.

  4. Manages correct staffing levels for shifts. Filling shifts and making cuts to labor as needed. Assisting with Recruiting and Training their team.

Manager Abstract

Train and prepare team to execute perform operationally when they work. Assist Leadership team in goal setting and making changes to reach goals. Leaders understand accountability and communication go hand in hand. Communication of any issues to the team and leadership is must. Leadership team success is dependent on each leader, you must be able to bring your best every time you work to make sure you are propelling the team forward. Servant leadership is our preferred way to lead on the leadership team. Be willing to go the extra mile in care for the employees.

Availability:

  • Must Have Open Availability Monday thru Saturday
  • Must be Available Minimum 45+ hours/week

Pay: Hourly wage 45-50hr week @ $21/HR

Manager

Job Scorecard

Manager Level:

  • Reaching Goals- personal and professional
  • Accountability to expectations
  • Staff levels and task execution

Manager Focus:

  • Systems Management
  • Team Training & Accountability
  • Communication

Base Package Includes:

  • Manager Growth Program (for personal development)
  • Cell Phone Expense
  • Childcare Expenses
  • Health Insurance Premium Deduction

Personal Time Off (PTO):

  • Personal time earned
  • Sick pay earned
  • 1 Paid Day to Serve per year

College Education:

  • FREE College (Point University)
    • Certifications
    • Associates Degree
    • Bachelor's Degree
    • Master's Degree
  • Chick-fil-A Scholarships
    • Remarkable Futures Scholarship
    • True Inspiration Scholarship

Additional Items:

  • Free Meals during shift (50% off all other)
  • Mileage for Business (on personal vehicle)

Future Options:

  • 2nd Week PTO after 2 years or 8M in sales
  • Yearly review and inflation adjustment

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