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Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfying our customers, working collaboratively, and providing career development opportunities for our employees.
The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Our hotel offers the comfort and convenience of a full service hotel at an affordable rate.
Why should you work at the RIT Inn & Conference Center?
- Competitive compensation package
- Full benefits package
- Flexible scheduling
- Extensive training and opportunities to advance
- Free employee parking
SPECIFIC RESPONSIBILITIES
- Provide pleasant and professional services to all hotel guests.
- Provide timely, efficient, enthusiastic, friendly, and unobtrusive food and beverage service.
- Properly stock and set-up all coolers, shelving, dining tables, service stations, and bar.
- Demonstrate knowledge of all menu items and up-selling abilities.
- Deliver food items to guest tables.
- Bus tables and follow up with guest satisfaction on the service floor.
- Deliver room service and execute tray pick-up.
- Break down, clean-up, and safely store all food and beverage items
- Ensure that all foods are correct per order, served at the proper temperatures and to the correct guest.
- Assist other staff should they fall behind.
- Approach the guest and inquire about food, service, etc.
- Stopping liquor service may be necessary due to overindulgence or under age.
- Demonstrate knowledge of wines paired with food, beverage specials, proper liquor pouring, and beer offerings.
- Ensure that all paperwork is filled out completely and accurately (Checklists, Room Charge Tracking Forms, Cash out Sheets, etc.)
- Assist in waste tracking procedures.
- Maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence.
- Assist in maintaining the overall cleanliness of the food and beverage facilities and surrounding public areas.
- Assist in checking all fixtures, equipment, and room conditions (coolers, lights, heating/cooling, furniture, etc.) for proper operation, settings, and maintenance. Report deficiencies.
- Properly maintain all work equipment, tools, and supplies.
- Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy.
- Comply with all department, hotel, and company policies and procedures.
- Perform any task not outlined above that the associate has the ability to perform.
Previous food & beverage experience required. TIPS or Servsafe certifications a plus, but not required. Open availability is required including weekends.
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