Production Manager

The Company:

Headquartered in Richardson, Texas, L&S Mechanical (“L&S”) is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas residential market. Founded in 1985, L&S serves large production homebuilders in Dallas / Fort Worth, Houston, San Antonio and Austin through its five production warehouses. Previously owned by management, L&S was acquired by The Sterling Group, a leading middle market private equity firm, in September 2021. L&S is the largest plumbing installer in Texas and has significant opportunity to grow its HVAC and electric offerings while also expanding into new geographies through acquisition and growing its nascent home services business.

The company is backed by The Sterling Group. Founded in 1982, The Sterling Group is a private equity investment firm that targets controlling interests in basic manufacturing, distribution and industrial services companies. Typical enterprise values of these companies range from $100 million to $750 million. Sterling has sponsored the buyout of 62 platform companies and numerous add-on acquisitions for a total transaction value of over $14.0 billion. Currently, Sterling has over $5.7 billion of assets under management.

Position Summary:

The Production Manager at L&S Mechanical is primarily responsible for overseeing and guiding all aspects of daily production operations at their assigned shop. The Production Manager works closely with all Area Managers to ensure their shop runs efficiently and in accordance with company values, standards and established processes. In addition, the Production Manager works with the Director of Production to analyze production data to recommend, design and implement more efficient and cost- effective procedures that lead to an increase in production, quality and profitability. The Production Manager reports to the Director of Production.

Key Responsibilities:

• Leadership and Operations Management

o Supervise, lead and motivate a team of area managers to achieve desired outcomes.

o Oversee the daily production operations at their assigned shop.

o Strive to improve and standardize operating procedures to increase production, quality of product and increase profitability across all shops.

o Maintain proper documentation of all paperwork.

o Together with area managers, anticipate subcontractor needs proactively to avoid subcontractor capacity problems.

• Data Management and Analysis:

o Ensure shop meets all production-designated metrics, including ensuring stages are walked within the company-designated appropriate timeframe and net extras

o Remain positive for all shops and drive profitability in them.

o Consistently evaluate shop’s performance and recommend, design and implement strategies that improve outcomes.

o Assess assigned workload for area managers, superintendents and trainees using BI reports, Unity and qualitative observations, and strategically reassign neighborhoods/builders to avoid future work burdens.

o Guide area managers in making analytical decisions using BI reports and other reports available to them.

• Client Relations and Issue Resolution:

o Collaborate with sales to address builder concerns, develop and grow builder relationships, and market L&S to the industry.

o Serve as an escalation point for builders dissatisfied with the performance of an

installation.

o Work with builders to instruct them on L&S policies and processes. • Communication and Cross-Department Collaboration:

o Maintain consistent and clear communication with area managers and superintendents regarding changes in company policies, procedures, and safety standards, and/or state regulations that might affect production.

o Collaborate with warehouse management and purchasing to ensure stages leave the warehouse efficiently and complete.

o Collaborate with other production managers to cross analyze outcomes and identify areas for improvement.

o Collaborate with service department to ensure calls with subcontractors are completed successfully and to coordinate production team support to address production concerns and/or to complete service calls as needed.

o Collaborate with estimating, sales and purchasing departments to ensure the paperwork for new projects is correct before they are bid.

o Collaborate with starts department to ensure houses are created on time and accurately.

o Collaborate with the development department in the design and implementation of the training of production trainees and additional phases of the development program that affect production.

• Industry Expertise:

o Maintain knowledge of the most common and most up-to-date state and municipal codes and requirements for each trade.

o Visit the field at least once a month.

o Seek continued-education opportunities and training to maintain trade license and knowledge of best, industry-specific practices.

• Physical Demands:

o Perform the physical demands of the position – occasionally, working in indoor and outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow); climbing ladders and steep stairs, crawling, standing, stooping, bending, crouching, kneeling, sitting, reaching, able to routinely lift heavy objects more than 50 pounds, and pushing and pulling of

objects.

Primary Qualifications:

• Minimum 3 years of industry experience.

• Minimum 1 year of management experience.

• Strong knowledge of tri-trade installation processes in the Texas residential market. • Licensed in at least one trade.

• Demonstrated ability to lead and positively influence/inspire colleagues.

• Demonstrated ability to communicate consistently and effectively with supervisors, colleagues, builders, inspectors, subcontractors and other stakeholders.

• Demonstrated ability to manage workload in a fast-paced environment.

• Comfortable with conflict and difficult conversations.

• Demonstrated ability to adapt to new situations and changes.

• Demonstrated ability to listen to others and willingly consider and seek suggestions from others.

• Able to successfully fulfill responsibilities under little supervision.

• Strong problem-solving and analytical skills.

• Demonstrated ability to use job-related technology, Unity, Outlook, etc. with no guidance.

Benefits:

• Medical, dental and vision insurance

• FSA with debit card

• 401(k) employer match 1% for the first 1% contributed and a 50% match for the remaining 5%

• Paid Vacation

• PTO

• Paid Holidays

• Bonus opportunities

• Annualized reviews for merit increases

• Potential for advancement

How to Apply:

For immediate consideration please respond to this posting with (1) a cover letter, (2) a copy of your resume or curriculum vitae, and (3) responses to the following questions:

1. What do you think you can offer as a production manager that other candidates cannot?

2. Describe what a successful shop looks like, and explain how as production manager you would guide your team to reach that success?

You may also email these application materials to careers@lsmech.com. The position is open until filled.

Note: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position. Nothing in this job description restricts management’s right to assess or reassess job duties as required including in-office, hybrid, remote work and travel.