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Universal Supervisor

3 months ago

Huntsville, United States CB&S Bank Full time
Job DescriptionJob Description

GENERAL FUNCTION:

Plans, directs and organizes the operational activities of the branch following established policies and procedures.


MAJOR DUTIES AND RESPONSIBILITIES:

  • Performs primary job function including teller, platform duties and/or lending assistant duties.
  • Supervises, trains, and directs branch personnel with regards to all operational day-to-day activities.
  • Conducts annual and quarterly reviews for Universal Bankers and Universal Tellers with assistance of Branch Sales Manager.
  • Processes daily EIM items (pay/return decisions) within established authority limits.
  • Reviews and authorizes staff schedules including approving overtime and paid leave.
  • Reviews and approves accounts payable items (invoices); informs Branch Sales Manager of decision and forwards to the Accounting Department for processing.
  • Implements the Branch Security Plan and trains staff, including but not limited to the opening/closing procedures and monitoring the branch's security system.
  • Insures the accurate processing and/or reporting of the following:
  • Garnishments, tax levies, subpoenas, etc.
  • Cash items.
  • Proof corrections.
  • Cash counts.
  • CIP verifications.
  • Counterfeit Currency Report.
  • Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.)
  • Night deposit logs, agreements, business resolutions.
  • Safe deposit boxes (audit, bank use boxes, verification of documents, etc.)
  • Collateral boxes and holds for notes secured by deposit accounts.
  • Balancing and reporting of the negotiable instruments.
  • Branch certification of internal controls.
  • Works with Branch Sales Managers to complete all quarterly and annual operational training including but not limited to the disaster recovery plan/business continuity plan and the implementation of such plans.
  • Resolves customer complaints within the branch with assistance of the Branch Sales Manager as needed.
  • Conducts branch audit and clears any exceptions under the guidance of Branch Sales Manager. Trains and cross-trains personnel in order to avoid any future exceptions.
  • Ensures branch personnel are in compliance with all policies and procedures as related to Branch Operations including record retention.
  • Approves requisitions for purchasing of supplies for the branch.
  • Monitors and maintains property management by coordinating with the Facilities department regarding upkeep and needed repairs.
  • Performs all other duties as assigned by supervisor.



JOB QUALIFICATIONS:

  • Bachelor's degree from an accredited college with a concentration in accounting /finance preferred, or equivalent related experience.
  • Five years of retail banking experience or equivalent relevant experience required with a minimum of three to five years supervisory experience preferred.
  • Strong personal leadership skills, organizational skills and excellent verbal and written communication skills.
  • Ability to analyze and summarize complex financial information and present recommendations for appropriate courses of action.


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